Chari Chandler
Jacksonville, FL 32225
904-***-**** cell
*************@*****.***
Objective I am a dedicated, enthusiastic and dynamic individual seeking
to obtain a part-time position to utilize utilizing the
information and skills I have learned on an implementation team
as a Human Resources Benefit Counselor, Human Resources Case
Manager, Student Advisor and School Counselor Intern to apply
the superior people skills I possess.
Education Nova Southeastern University Jacksonville, FL
Master's in School Counseling Expected Graduation: December 2010
GPAs Total: 4.0 / 4.0 Availability for
position: December 2010
University of Central Florida Orlando, FL
Bachelor's of Arts in Psychology(Cum Laude) Graduation: May 2, 2008
GPAs Total: 3.795/ 4.0 Major: 3.926/ 4.0
Work Experience
Duval County School Board School Counselor Intern
Jacksonville, FL 08/10 - Present
. Collaborated with fellow counselors, school psychologists and
teachers in regards to 504s and IEPs for students' academic
success.
. Performed schedule changes, provided information and assistance
regarding the ACT and SAT, Advanced Placement, Honors and Dual
Enrollment courses and scholarships
. Counseled and mediated emotional situations with students ranging
from conflicts with teachers to abusive home lives.
Hewitt Associates Case Manager Orlando, FL
06/09-07/10
. Educated employees and serves as an advocate from multiple clients
of their options for FMLA, short term disability, long term
disability, worker's compensation, and ergonomic evaluations.
. Reviewed medical documentation and processed approvals, denials,
appeals and recertification of claims.
. Handled escalated situations between clients, multiple vendors and
employees.
. Documented disability statuses and assessments to include medical,
contractual and vocational information.
. Communicated effectively with employers, employees and health care
providers.
Hewitt Associates Benefit Counselor Orlando, FL
10/07-06/09
. Consulted participants on their health eligibility due to their
employment status and account balances.
. Collaborated with health carriers as a carrier contact to ensure
coverage and premiums via the HHR website, phone, email and manual
update work flows, administered Power of Attorney documents and
handled accounts of highly compensated employees and executives to
avoid escalated issues.
. Reviewed and corrected Autofax reports, assisted with the quarterly
dependent audits and yearly Medicare B/Stipend audits while
ensuring the accuracy and timeliness of data processing and tools
utilized in the Reference Database for accurate processing.
University of Central Florida Teaching Assistant
Orlando, FL 05/07-05/08
. Evaluated and reported scores of students on tests, assignments,
homework and extra credit.
. Served as a liaison between Professor and students to ensure
knowledge of course.
. Monitored classroom performance to ensure the Golden rules was
being followed.
UCF Psychology Department Student Advisor Orlando, FL
08/06-05/07
. Advised students majoring in psychology with their degree audits
concerning requirements upon graduation
. Revised and updated the School Counseling and Psychology binder as
a reference for students deciding their careers paths
. Answered phones, made copies, and relayed messages to professors,
staff and fellow peer advisors
Volunteer
Experience Student2Student
City of Jacksonville Youth Golf Clinic (2003) Junior 2K
(2003)
Senior Women (2003-2004) National Honor Society (2003)
Restore Orlando (2005) Alpha Phi Alpha: "I have a Dream
March" (2005)
Boys and Girls Club (2006) Women's Shelter Food
Package Drive (2006)
Family and Friends United (2006) Beta Center (2006-2008)
YMCA (2007) Junior Achievement (2008)
Skills Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes,
CSPro, TBA, HHR LATS, PeopleSoft, Citrix and Genesis