Data Entry Software

Eric Morgan

[pic]

**** ****** ***

***********@*****.***

Killeen, TX 76549

254-***-****

INFORMATION TECHNOLOGY SPECIALIST

NETWORK ADMINISTRATOR / HELPDESK SUPPORT/ Data entry clerk

Solutions-orientated IT professional with experience in setting up

networks, custom building computers, researching the newest hardware

technology and customer focused troubleshooting. Strong typing skills with

years of experience with a variety of software from WordPerfect Office,

Microsoft Office, and Excel

> Solid knowledge of LAN/WAN network administration and support under

Windows NT/2000 environments.

> Experience in supporting and troubleshooting hardware, software and

network issues.

> Showcased ability to handle problems through analytical resolution.

> Outstanding communication skills; interfaces effectively with

management, vendors and clients.

> Genuine commitment to quality and customer satisfaction

TECHNICAL SKILLS

Windows 95/98 MS Server

Exchange Visual Basic 6.0

Windows 2000 MS Office XP/2003 Suite Typing

40 wpm

Windows 2000 Server Web Page

Development Internet/Email

Windows XP MS SQL Server MS Publisher

EDUCATION

PC Networking, Completion Date: September 2003 for Certificate

Gibbs College, Vienna, VA

Certifications

MCP (Windows 2000)

LOGISTICAL / DATA ENTRY EXPERIENCE

PC Tech/Contractor

2/2007 - 02/2009

Tek Systems Temple, TX

. Organize, track, and record complete set of serial numbers and asset

information.

. Verified data accuracy.

. Data entry.

. Compiled spreadsheets by combining data from various sources.

. Directly inputted information into Sprint SAMR Software.

Jr. Systems Administrator

1/2003 - 10/2003

Gibbs College

Vienna, VA

. Performs property disposal storage functions

. Ensures application of special procedures for handling, storing,

packaging and shipping.

. Establishes and maintains stock records and other documents such as

inventory, material control, accounting and supply reports.

. Unloads, unpacks, visually inspects, counts, segregates, palletizes,

and stores incoming supplies and equipment.

. Record, maintain and initiate purchase request documentation from

vendors.

COMPUTER EXPERIENCE

PC Tech/Contractor

02/2007 - 02/2008

Tek Systems Temple, TX

. Assist in Complete System Refresh at Sprint Nextel building in Temple.

. Replace down systems and substitute parts.

. Data entry.

. Troubleshoot helpdesk tickets and assist onsite IT Department.

Systems Administrator 10/2003 - 06/2004

Accrediting Council for Independent Colleges and Schools Washington, DC

. Responsible for managing 30 client computers and 3 severs.

. Troubleshoot for inter-office users and road travelers on a daily

basis.

. Administer all facilities of a Windows 2000 domain.

. Implement and research new IT software and productivity to assist

network.

. Order supplies and provide inventory for all IT hardware and software.

. Monitor Anti-virus, file server and daily back ups.

. Help Desk service and assistance provided.

Jr. System Administrator 1/2003 - 10/2003

Gibbs College Vienna, VA

. Responsible for managing and scheduling four interns.

. Troubleshoot for network of 300 computers on a daily basis.

. Add new user accounts to Windows 2000 domain.

. Assist senior administrators and IT Director in day-to-day operations.

. Inventory accountability for high end specialty supplies

Freelance Computer Installation/Repair

5/2009 - Present

. Custom built computers based on specific customer needs.

. Trouble-shoot and repair broken or disabled systems. [pic]

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