Customer Service Manager

Louis Jones

***** ***** **** *****

Spring, Texas 77388

Home: 281-***-****

Cell : 281-***-****

*****.*******@*****.***

SUMMARY HIGHLIGHTS

A detailed oriented individual that is a self-starter with over 20 years of

warehouse material handling and forklift operator experience. I am a hands-

on person with a proven record of success that demonstrates my ability and

desire to apply my training, knowledge to new challenges. Resourceful,

reliable and honest worker who can perform under direct or indirect

supervision. Able to complete assigned duties effectively and

enthusiastically. Always meet and exceed company expectations. Have a great

work ethic and a great team player.

WORK EXPERIENCE

Schenker Company 2008 - 2009

Warehouse Material Handling/ Forklift Operator

. Utilized a computer system to inspect, store, and dispense warehouse

inventory with accuracy.

. Remove electronic orders from or to shipping and receiving and place

in designated areas for storage or processing.

. Responsible for forklift daily operation and maintenance.

. Adhere to all work instructions.

. Assist in keeping the warehouse clean and organized.

. Assist in other areas as needed.

Lone Star Sealing Technologies, LLC

2007 - 2008

Forklift Operator/ Order puller

. Performed daily tasks in the Gaskets department of warehouse.

. Used forklift to load and unload, move or stack materials or products.

. Stacks or piles materials in a safe manner at the specified locations.

. Accurately select products to fill customer orders and complete

required documentation. Packed orders for shipment.

. Lift between 50-100 lbs objects on a continuous basis. Some computer

knowledge.

Wal-mart Super Center Store; 2003

-2007

Support Manager

. Assist customers with various mechanical purchases to help improve

their cars.

. As well as fixing their cars by performing duties such as: tire

change, battery, oil change and other mechanical problems that would

help solve the customer's problems that pertain towards vehicle.

. In addition, during the daily operations kept the environment a

pleasant and clean place and supervised employees as well.

Houston Chronicle

1992 - 1995

Forklift Driver/ Shipping and Receiving

. Shifting and stacking pallets, containers, cartons, etc. of goods to

designated locations.

. This also includes loading and unloading trucks.

. Verifying and processing receipts and documents for orders.

. Pull orders and prepare for distribution.

. Assist with customer service.

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EDUCATION

Attended Jessie H. Jones High School. Houston, Texas

Tire Certification Tech.

Certified Services Tech.

Certified Oil Change Tech.

Certified Fluid Injection Tech.

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