Testing Engineer
Resume:
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Summary
Over * years of diversified IT experience that includes 6+ years in
Software Testing (Automation & Manual) and 2+ years in IT field focusing on
UNIX/Linux/Windows Systems Administration, IT infrastructure architecture
and support, networking in an Enterprise-class environment, Project
Management and work-plan development for small to large enterprise projects
from conception through implementation
Technical Competencies
. Experience in Manual and Automated testing of applications using
functional testing tools like WinRunner, QTP and reporting Defects
using Mercury Quality Center on Windows platforms
. Strong experience in testing of Client/Server and web based applications
using QTP Automation tool
. Expertise in Manual Testing and Automated Testing applications developed
on Windows environment
. Experience in Black Box, Integration, Regression, Positive, Negative
testing and writing test cases
. Exposure to Six Sigma Quality and thorough knowledge on SDLC and STLC
concepts
. Experience in creating test infrastructures and experience of automated
testing and scripting tools like WinRunner, LoadRunner
. Hands on experience with Performance Testing using Load Runner
. Experience with developing QTP Scripts for small modules
. Experience with defining and executing Test Cases, Test Data and Defect
Analysis.
. Well versed with various testing methodologies like UI Testing,
Functional testing, Adhoc testing and Regression Testing
. Experience testing both GUI and non-GUI transactional systems
. Experience with bug tracking systems
. Interact with technical writer, customer support, sales engineers,
development, test and production teams and provided information about
product user interface
. Ability to decompose documents to create test cases and scenarios for
complex integrations
. Ability to provide estimates of effort and time around different QA
Phases and deliverables
. Strong knowledge on Quality Center
. Experience in writing test cases & designing test strategy document &
automation framework
. Understanding and interpreting complex requirements & specifications
. Strong Linux/UNIX and Windows background from deployment & software
installation
. Proficient in working with Windows 2003/2000(servers), Windows XP/2000s
(workstations) and administration of Exchange Servers, Active Directory
and Win2K
. Hands on experience with IP & LAN/WAN networking, Cisco Switch/Router
configurations, Firewalls
. Build network, including core switch/routers, edge switches and wireless
access points for testing
. Experience on Voice over Internet Protocol (VoIP) network based platform
testing
. In-depth technical understanding of cellular communication, WiFi,
Bluetooth, GPS, FM radio technologies
. Experience with Microsoft Exchange 2003 and 2007; Microsoft SQL
2000/2005 server
. Solid understanding of TCP/IP, DNS and DHCP networking technologies
. Working knowledge in designing, sizing and configuring hardware servers
and SAN
. Excellent documentation, crisis handling skills and strong work ethics
. Experience with managing projects involving application evaluation,
implementation and upgrades
Education
. M.S. in Electrical and Electronics Engineering
California State University - Sacramento, California
. B.S. in Electronics and Communication Engineering
Osmania University, India
Certifications
. Microsoft Certified Professional (MCP)
. Linux/Unix Programming and System Administration
. Cisco Certified Network Administrator (CCNA)
Computer Skills
Operating Windows Server/Client OS 2K/2003/2007/XP/Vista/Windows7, Red Hat
Systems LINUX RHEL 5.5, Sun Solaris 8.0/9.0, HP-UX 11.23, DOS (6.22),
Solaris 2.7/8/9, HP-UX 11
Computer SUN Servers (NETRA 240, V440, 280R), Intel Titanium & Xeon
Hardware processors, RAID Arrays (SUN 3310), HP 9000, Printers (HP), Cisco
Routers (2800), Cisco Switches (6500 & 4500), VoIP Station Gateway
(MTA), Telcordia CMS
Testing Tools QTP 8.2/9.0/10.0, WinRunner 8.0, Load Runner 7.6
RDBMS SQL Server 2005, MySQL 5.1, Oracle 9i/10g, MS Access
Web Browser Internet Explorer, Netscape Navigator, Mozilla Firefox, Google
Chrome
Test Management TestDirector, Quality Center 9.0/9.5, PVCS Tracker 7.1, Bugzilla
Tool 3.6
Software Config. PVCS 7.1, Subversion 1.5, Sourcesafe 6.0
Management
Programming Korn & Bourne shell, SQL, PL/SQL, C, C++ Concepts, HTML, PERL, VB
Languages
Network TCP/IP, DHCP, SMTP, SNMP, FTP, HTTP, DNS, MGCP-NCS, RTP, Ethernet,
Env./Protocols VoIP, PPP, ISDN, ATM, iCops, POP, IMAP, NetBEUI, Cisco Routers &
Switches, NIS, NFS, RDP
Software Adobe Illustrator 10, Visio, Adobe Photoshop, Adobe Professional,
Applications/Too FrontPage, CMTSv1.4, CMTA-Ev1.6, Flow Coderv1.1, MINICOMv2.0
ls
Server Products MS-Exchange Server, MS-Proxy Server, Oracle 10g, DNS, COM Server,
Infrant Technologies ReadyNAS 1100
Professional Experience
Sprint Nextel Corporation, California
Oct' 08 - Present
Sr. Quality Analyst
Environment:
Windows 2K/2003/NT/XP/Vista Business, Linux(RHEL) 5.5, CTC Application, PVCS
Tracker, VSS, Bugzilla, SQL Server 2005, HTML, XML
Testing Technique:
Manual and Automation - Quality Centre 9.5, QTP 9.5
Description:
The IT infrastructure dedicated to Wireless and Wireline Centralized Translation
Control (CTC) application, namely the Valuation and Network performance systems,
was built approximately 5 years ago and is based on outdated designs with
antiquated technologies. New functionality and features has been added like the
new data templates, user interfaces and GUI screens which required extensive
regression testing involving testing of Sprint network and configuration and
interoperability with routing features, building a prototype platform for testing
and simulating the network elements, creating and documenting test plans and
results, automating tests, and running regression tests on subsequent releases.
Roles and Responsibilities:
Performed end-to-end manual and automated testing of client-server application to
ensure accuracy, consistency and performance using HP Quality Center and Mercury
QTP
Designed and developed functional test and system test cases based on project
requirements and specifications
Tested functionality of Sprint intranet website through creation of repository
objects using QTP 9.5
Involved proactively in assisting for preparing the test plan
Created automation suite for the regression testing using QTP 9.5
Created 'TEMPLATES' in Quality Center
Designed Functional and UI Test cases
Performed Functional testing, Regression testing and User Acceptance Testing (UAT)
on the application
Reviewed test cases and defects
Executed test cases and analyzed test results
Retested the Hot Fixes on current build of the application
Detected, classified and reported bugs through Defect Tracking System
Performed Smoke and Adhoc Testing
Wrote SQL queries and extracted data from MS-SQL backend server and validated data
present in reports with various filters
Prepared review documents and weekly status reports
Work with Vendor to ensure LR environment is properly patched and work thru system
limitations
Centralized Translations Control (CTC) Wireless and Wireline Software Application
Testing Support
Testing of (CTC) COBOL screens using QTP tool
Provisioned the CTC Translations using batch commands and identifying the
capabilities of SQL Server DB flow model by writing VB Scripts
Worked with CTC Batch commands for Process Instances, Actions, Pre-Translation,
Translate to Route, Pre-Discrimination and Digit Manipulation operations of the CTC
application
Developed and executed test scripts, integration and regression testing, worked
with source control, deployment and post-deployment testing
Detailed filing and tracking of defects using the tracking system
Reviewed new or modified programs, including documentation, diagrams, and
flowcharts, to determine if program will perform according to user specifications
and conform to guidelines
Analyzed and recommended corrections in the Translation application specific low
level and high level design documents as per the results of testing
Worked closely with the Development team to isolate and resolve bugs and issues
Responsible for all the activities in setting up of test environments that truly
represents production system. This includes:
Preparing the environment and install all the required software and checking if
each software is working as desired
Creation of multiple instances if required to meet the testing criteria
Setting up of the environment within the framework of software quality assurance
(SQA) guidelines
21st Century Insurance, California
Dec' 06 - Sept' 08
QA Engineer
Environment:
Windows 2000, SQL Server 2000, MS Access 2000, HTML
Testing Technique:
Manual, Automation - WinRunner 8.0, Mercury Quality Center 8.2, QTP 8.2
Description:
Project mainly dealt with automation of the different insurance policies of 21st
Century insurance company. It is an information and administrative portal for
various policies. It maintains all different users with the personal and policy
data. Project was broadly divided into two Modules - User Module and Administrative
Module. These Modules in turns sub-divided into Several Modules. User Module
includes profile change, Clime Report, Beneficiary Changes, new application,
Clients and View. Administrative module responsible for payment, dues,
alert-messages to the user and also calculation details.
Roles and Responsibilities:
Designed, documented and implemented test plans
Prepared, executed and documented test cases
Reported and managed defects, regress software fixes, assisted development with
replicating and debugging problems
Created automated TSL scripts as per the test cases
Performed Functional and Regression testing after each modification in the
application
Reporting testing progress to onsite counter part using Status Report
Managing and logging defects
Executed performance and stability tests
Involved in Review meeting with Development team
Achieved proficiency in finding defects during test execution using I-Tracker for
Defect Tracking Process
Intel Corporation, Oregon
Jun' 04 - Sept' 06
Software Test Engineer
Environment:
J2EE Technologies, MS Visio, Windows 2003, Oracle 9i, Sun Solaris 8.0/9.0, VoIP
Station Gateway, (MTA), Telcordia CMS
Testing Technique:
Manual Testing
Roles and Responsibilities:
Voice over IP (VoIP) Network based Platform Testing
Generated calls using CMTA-E, CMTS, CM (Flow Coder) tools and Telcordia-Call
Management Server
Configured test tools for generating calls using Cisco and D-Link switches and
performed call flow analysis
Monitored and optimized systems for performance and configured DHCP
Extensively studied and researched on PacketCable Network-Based Call Signaling
(MGCP-NCS) Protocol specifications and DOCSIS
Configured software, managed network, integrated cross-platforms and provided
network support
Significant Contributions
Build load testing and web site security test suites
Interact with engineers and work in a team to find the root cause of bugs
Responsible for testing the Application against Oracle server for data validity
Installation, management, monitoring and configuration of Active Directory
Active Directory group policy and user management (Creation/deletion of
users/OU's/Group, Resetting/Disabling/lockout of accounts). Reporting, Creating,
Deleting GPO, Linking of GPO's. Used various tools like GPMC, AGPM, GPEDIT,
GPRESULT etc.
Proficient working with tools used for Reporting, Monitoring, and Administration of
group policy objects
Deployed Windows Server 2003, XP and Vista, Active Directory, and Exchange
2000/2003
Upgraded Exchange 2000 to Exchange 2003
Participated in the VLAN configuration process to support the installation and
maintenance of services over Internet Protocol (IP), such as audio, video and data
Designed, developed and maintained accurate and up-to-date network architecture
documentation
Implemented switched Ethernet network using Cisco and D-Link switches
Setup, configure, administered SAN and perform backups on NAS servers
Administered Win2K/Win2K3 server & MS Exchange server
Configured Win2003 servers and Win XP clients
Configured & troubleshot IP devices such as Cisco Catalyst switches, soft switches
and VoIP equipment
Liaison with vendors such as Cisco, HP & SUN for equipment, upgrades, repair and
maintenance
Troubleshot OS/Virus issues and LAN problems, monitor and basic troubleshooting of
network through TCP/IP stack, ping, traceroute, nslookup and other windows support
and third party tools
Built & hardened servers, deploy applications, train & mentor junior operations
staff, manage patches and create MOP for applications upgrades
Installed, maintained and supported web-based applications and middleware software
Acted as configuration manager for Web Application environment including Version
Control and change control using Subversion
Genentech, Inc., California
Nov'02 - May'04
Test Engineer
Environment:
JSP, Web Logic, Windows XP, Oracle
Testing Technique:
QTP 8.2, SQL Server 2000, VB, Test Director, VSS
Description:
Genentech Pharmaceuticals is a technology-based pharmaceutical company applying its
formulation expertise and drug-delivery technology to the development of controlled
- release and niche products. As key member of the testing team was assigned to
test the application for the Sales Order department to process various sales orders
and also helps the Sales Representative to calculate the sales information of
various products.
Roles and Responsibilities:
Responsible for designing of Test scripts based on the System requirements from
Business Analysts and development team
Responsible for creating automated and manual test scripts for functional testing
Extensively tested Graphical User Interface (GUI) Components
Documented the whole testing procedure including Test Scenarios, Test Cases,
Results and Test Analysis
Manually tested the applications functions before automation
Created Trouble Reports (Modification Request) for software defects
Responsible for performing Regression testing by creating Manual and Automated TSL
scripts
Responsible for performing User Interface testing, Integration testing and part of
Acceptance testing using QTP
Wrote SQL queries using TOAD to perform backend/database testing
Ensured traceability between requirements and test cases
Responsible for setting up the Test Director so test cases can reside in a central
repository
Awards & Merits
. Individual Recognition Award from Intel Corporation for exemplary
contributions to VoIP Network based platform testing and support
. Honors Certificate from UCSC for 4.0 GPA
. Team player, excellent communication, interpersonal, troubleshooting,
presentation and leadership skills
. Strong problem-solving and analytical skill; the demonstration ability
to approach complex problems logically and systematically
. Excellent written and verbal communications skills
. Energy and drive to thrive in a start-up like environment
References: Available Upon Request
Majed Syed
*****@***.***
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