Customer Service Driver

Rafael E. Ocasio

**** ******** ****

Jacksonville, Florida 32246

904-***-****

******.******@*****.***

Objective: To obtain an interesting position which will utilize my skills and abilities.

Experience: MARRIOTT Sawgrass, FL

Houseman Jan 2009 to Present

• Set-up banquet tables and help customers on a daily basis.

Advance Disposal Jacksonville, FL

Driver/Helper Jan 2006 Jan 2009

• Do a Pre-Trip inspection, complete rt. dump truck, and Post-Trip.

• Clean trucks and compactor bodies after routes have been

complete

• Communicate with dispatchers concerning delays, unsafe sites,

accidents, equipment breakdowns, and other maintenance problems.

Southland Waste Systems Jacksonville, FL

Driver/Helper Jan 2003 to Jan 2006

• Complete recycle route. and help others with route

Greyhound Jacksonville, FL

Baggage Handler Jan 1996 to Jan 2003

• Load and unload luggage, transfer luggage to correct routing.

• Provide customer service

• Provide customer service in surface transportation

• Provide guests with assistance

• Provide information about facilities

• Supply guests with information or services

• Transport passengers or cargo

• Use freight shipping or storage procedures

• Use oral or written communication techniques

• Measure, weigh, or count products or materials

Education: Tampa Bay Vo-Tech. Tampa, FL

Diploma 1990

References: Available upon request

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