Engineer Manager

Michael Vincent Landi

** ******** ******

Seneca Falls, NY 13148

Cell: 315-***-****

Email: abkjsf@r.postjobfree.com

ACCOMPLISHMENTS: [pic]

Microsoft Certified Professional

Microsoft Certified System Engineer "NT4"

Microsoft Team Leader

Siebel Beta Tester

Product Tech Support

Wireless Program "APC" Lead Engineer

Training

Small Business Owner

EXPERIENCE:

Sutherland Global Services

Business Relationship Manager "Microsoft Team"

8-2009 to 3-2010

. Pre-project business solution design

. Relationship with internal technology teams

. Identify opportunities for operational efficiency

. Service Level Agreement (SLA) negotiations

Computer Consultant of Coventry, RI 02816

Freelance Computer Consultant

11-2006 to 8-2009

. Provide installation and configuration of software and hardware to fit

the customer's business needs

. Customer training on the newly rolled out software packages

. Hardware and Software troubleshooting for existing problematic systems

American Power Conversion West Kingston, RI 02892

Inside Regional Account Manager "Construction, Facilities and Engineering

Team"

4-2000 to 11-2006

. Act as territory point of escalation for manufactures representatives

. Assist partners in design and configuration of datacenter UPS and cooling

solutions

. Develop Elite Datacenter partners to maximize territory revenue

. Develop Executive relationships within key Consulting Engineering Firms,

Design Build Firms, and Electrical and Mechanical Contractors

. Detect and close incremental opportunities

. Leverage a portfolio of partners and key market influencers to support

territory sales coverage requirements

. Provide Program Management support of Elite Datacenter partners

. Manage territory business partner opportunity and performance issues by

evaluating business partner metrics

. Assist in selection of appropriate Business Partners

. Implement APC marketing plans for the North East territory

. Insure that all partners work together within the APC supplied framework

. Manage territory business partner opportunity and performance issues by

evaluating business partner metrics

Sr. Tech Support

. Technical solution design and implementation of APC and third party

products and services to include power generation and protection, power

distribution, rack systems, air conditioning, monitoring software, etc.

. Provide technical services to clients relating to use, operation and

maintenance of equipment

. Lead engineer on APC's mobile wireless program, overseeing every aspect

of program

. 3rd level tech support

. Beta Testing

. Training

Landi Casting West Warwick, RI 02893

Owner Operator

6-97 to 4-2000

. Finished, altered and repaired metal molds used to cast jewelry articles

and trophy ? figurines, using hand carving and engraving tools

. Executed daily evaluation of all jobs and the timetable that they needed

to meet

. Cut design in mold and filed, ground and shaped points, surfaces and

contours

. Instrumental in managing current business and obtaining new clients

. Trained and managed 6 employees

EDUCATION: Hope High School Providence RI

High School Diploma 1984

Rhode School of Electronics Providence, RI

MCSE "Microsoft Certified Systems Engineer" Certification 1999

HIGHLIGHTS: . Work well in a high-pressure environment.

. Well-organized and efficient

. Skilled with computer systems and software, including but not limited to

XP, Win2000, Vista, Windows 7 and OS X

. Skilled at organizing complex projects, defining project priorities, ?and

delegating tasks.

. Self-starting, goal-oriented strategist whose confidence, perseverance

and vision promote success

. Quickly learn procedures and methods

. Proficient in the use of various software packages including Lotus

?Notes, Microsoft Office Suite, Oracle, Siebel and more

REFERENCES:

Piyush Saxena Global Product Manager Surge Protection

Ferraz Shawmut

374 Merrimac Street Newburyport, MA 01950

T: 978-***-**** C: 978-***-**** F: 978-***-****

Sean Donnelly Dixie's Pet Project

530 Wellington Avenue # 14

Cranston, RI 02910

T: 401-***-**** C: 401-***-**** F: 401-***-****

Stephen Beausejour Sr. Systems Administrator

135 Howard Ave

Hope, RI 02831

C: 401-***-****

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