Training Human Resource

Michele E. Davis

*** ****** ******, *******, ** *8512

T: 570-***-**** C: 570-***-****

***********@*****.***

Experienced Professional

Qualified executive with 20+ years of experience department leadership and management

including: promotion, marketing, public relations, budget management, and supervision of

department’s staff. Master’s of Science in Human Resource Management with a

concentration in Training and Education, a Bachelor’s degree in Liberal Studies with a

concentration in business.

Dynamic manager with a diverse background, extensive experience and a commitment to

achieving results. Proficient in strategic planning and tactical execution. Passionate about

community development and tenacious in the pursuit of goals.

Successful record of development, designing, planning, promoting, marketing and

implementation of diverse programs and events. Recruitment of community partners,

business services, sponsors, and customers to build collaborative programs and projects.

Experience and knowledge of NE Pennsylvania demographics.

AREAS OF EXPERTISE

• • •

Program/Project Project Development Community Outreach

• •

Marketing Strategic Planning Experienced

• •

Public Relations Presenter

Multiple Budget

• •

Client Resolution Management Innovative

• • •

Partner Recruitment Team Development Relationship Builder

PROFESSIONAL EXPERIENCE

University of Scranton 2003-2010

College of Graduate and Continuing Education

O’Hara Hall, Jefferson & Linden Streets

Scranton, PA 18503

Director, Center for Professional Training and Development

Responsibilities included the management, supervision and leadership of the department and staff.

Developed, implemented the marketing and promotion of departments programs to recruit students.

Designed training programs in response to workforce and business needs. Collaborated with state,

national agencies, and certification organizations to offer certification programs. Initiated and managed

market research activities, community outreach, and development of educational partnerships. Managed

multiple budgets; provided leadership, direction and supervision of the department’s staff, adjunct

instructors and faculty.

Accomplishments:

• Coordinated the University’s 1st Physical Therapy Department’s Professional Development

Conference; & secured a corporate sponsor.

• Partnered with Lackawanna County Workforce Investment Board to offer the only funded and

approved graduate level, Day Care Directors’ Credential. Funding exceeded $100,000 for two

consecutive years

• Launched the first graduate certificate program offered as both graduate credit and non-credit.

• Introduced a collaboration to offer on-line Workforce Training Courses and Certificate Programs.

• Administration of special topics training for area educators

• Marketed, developed and provided customized training for area companies

• Established Preferred Provider Training Agreements with NE PA businesses

• Serve on the University’s Committee for Civic Engagement

Penn State University 1998-2003

Worthington Scranton Campus

120 Ridge View Drive

Dunmore, PA 18512

Director of Continuing Education

Responsibilities included administration, development and marketing of continuing education programs;

community outreach and public service activities. Collaborated with companies and organizations to

develop & customize employee training programs. Directed and supervised a staff of eight: four full-

time and four part-time employees. Acted as the liaison between the University campus and area

businesses. Strategic planning and administration of four budgets in exceeding 1 million dollars.

Accomplishments:

• Increased Continuing Education programming and offerings by 62%

• Launched Penn State on the Mountain, the campus’s first off-campus accelerated undergraduate credit

courses offerings.

• Established Nittany Cub Camps. Increased the number of camps from 3 to 46 summer programs;

and enrollment from 175 to over 575 (2002).

Expanded the program to multiple locations: Lackawanna Trail Elementary School (2002); and

PPL Environmental Center, Lake Wallenpaupack (2003).

• Expanded department staff from 2 employees to 8 employees.

• Established a youth scholarship; awarded over 80 youth summer camp scholarships in 2003.

• Sponsored and hosted the first NE PA Computer Collaborative Contest for High School Students

Small Business Development Center 1987-1998

University of Scranton

St. Thomas Hall, Harper McGinnis Wing

Scranton, PA 18510-4639

Assistant Director 1995 –1998

Assisting the Director in the operations of the Center, public relations and marketing activities;

conducting presentations to organizations and business groups, writing press releases, and development of

direct marketing pieces. Administered, developed and monitored all phases of seminar programming

including: budgeting and programming. Developed new and alternative funding sources and program

initiatives. Provided consulting services to pre-venture and existing businesses. Responsible for the

maintenance and development of new and existing relationships within the University, among business

organizations and agencies.

Accomplishments:

1 Assisted clients in applying for an excess of $3 million in commercial loans 1997; excess of $2

million in commercial loans in 1996

2 Developed and conducted 28 seminars -1997; 35 workshops/seminars 1996; 25 workshops/seminars

in 1995

1 Presented 11 workshops (1997 & 1996)

1 Established a School of Management - Accounting Department Internship

Manager of Training and Seminar Development 1990 - 1994

Developed and coordinated business workshops and seminars in eight counties of Northeastern

Pennsylvania. Developed relationships with business community, government, state and local

organizations as co-sponsors and arranged programs logistics. Presented business workshops. Assisted

clients with loan proposals and identifying funding sources. Administered budgets associated with

training and customized training.

Accomplishments:

1 Developed the "Who Killed the Customer?" Seminar Series

1 Development and administered the JTPA Entrepreneurial Training Program for Bradford & Monroe

Counties

2 Oversaw operations of Carbondale Merchants and Consumers Survey

1 Conducted Susquehanna Borough Main Street Survey

1 Managed a Women's Three Day Seminar

Resource Coordinator 1987 -

1990

Developed and marketed the Small Business Seminar Series. Designed brochures and handouts;

produced display advertising, radio spots, and promotional pieces. Conducted counseling for small

business clients in pre-venture and existing phases of operation, in the following areas: demographics,

business planning, marketing and advertising, record keeping, pricing, financing, sources of financing,

and general management.

Accomplishments:

1 Developed the Entrepreneurial Certificate Seminar Series

1 1992 assisted clients in applying for over 2 million dollars of commercial loans.

1 Established a scholarship program for displaced, minorities, distressed and women business owners.

2 Conducted Special Topic Seminars: The Business of Art and The Business of Ethics

EDUCATION

1997 University of Scranton, Scranton, PA, M.S. Human Resource Administration

1994 University of Scranton, Scranton, PA, B.A. Liberal Studies

1990 Associate of Arts, Dexter Hanley College, University of Scranton

COMPUTER SOFTWARE PROFICIENCY: Microsoft-Office: Windows, Word, Excel, PowerPoint

CONTINUING EDUCATION

2010 - Society of Human Resource Managers Essentials of HR Management Certificate Program

2009 - Society of Human Resource Managers Provider Marketing Conference

2008 - University Continuing Education Association Marketing Conference

2007 - University Continuing Education Association National Conference

2005 - Weight Watchers Leader Training

2003 - Sandler Sales Training

2002 - Penn State Management Institute

2001- Penn State University, Mastering SuperVision

Current Memberships/Associations

2005- Weight Watchers of Northeastern PA

1997- Society of Human Resource Managers (SHRM)

1998- Member/Active Member in PA CareerLink

1998- University Continuing Education Association (UCEA)

Current Community Involvement

2009 Board Member, Dress for Success Lackawanna

Past Community Activities

2006- 2009 Committee Member for the University of Scranton’s disAbility Conference

1997 - 2004 Member of American Society for Training & Development

1997- 2004 Member, Small Business Council, Greater Scranton Chamber of Commerce

1998 -2003 Board Member Community Intervention Center

2002 United Neighborhood Centers Family Self-Sufficiency Program Committee

1999- 2000 Lackawanna County United Way Appropriations Panel

1999 Served on Pocono Scranton Girl Scout Council Women of Distinction Dinner

1998 - 2000 Chairperson, Business Plan Committee, Lackawanna County CareerLink

1995 - 1998 American Cancer Society's Relay for Life Committee

1993 - 1996 Judge of Elections, Lackawanna County, 13th Ward.

1992 - 1994 Served on the University of Scranton, Staff Advisory Council

1984 - 1986 Served as Committee Woman for the 13th Ward of Scranton

Professional References Upon Request

Contact this candidate