Customer Service High School

Danielle Jean Brakebill

**** ********

Amarillo

Texas

79106.

Tel: 806-***-****

Email: **********@*****.***

Profile

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. I am well

organized and have a strong eye for attention to detail. I love to learn, and am always up to a challenge whatever the

situation. I get along well with others, with also working efficiently on my own. I believe in the 3 core values of the Air Force

integrity first, service before self, & excellence in all we do. I am seeking a position where I can develop my skills and

knowledge as well as be highly dedicated to my employer.

Education

Amarillo College Amarillo, TX Basics (2007-2009)

Tascosa High School Amarillo, TX Diploma (May, 2007)

GPA:94.6 National Honor Society Honor Graduate Achieved High Grades;

Work Experience

United States Air Force/ Air National Guard/Aircrew Flight Equipment Tech ( Feb.09 - Present)

Parachute rigger, inspector, & repack. Inspect and operate all ground/water survival equipment. Current refresher course on

self aid buddy care along with CPR. I am a traditional guardsman one weekend a month and two weeks out of the year. I

have recently completed my training and look forward to what the service has in store for me.

Southwest Neuroscience & Spine Center, Insurance Specialist/Surgery Coordinator ( May . 2008 -

Dec . 2009)

Obtained authorizations from agencies & networks. Reviewed patient’s records. Recorded all documentation. Clerked office

computer program. Spreadsheets. Upheld strict confidentiality & integrity. Scheduled surgeries as well as

studies/procedures. Highest level of customer service was expected from me on a daily basis.

Advanced Eyecare, Receptionist/Clinic Tech ( Sep . 2007 - May . 2008)

Greeted customers as they entered our office and assisted them in their needs. Organized schedules. Checked patients in.

Prep patients for Doctors. Assisted doctor in the exam. Input data into computer system. Set up and sterilized exam rooms/

equipment.

Amarillo National Bank, Collection Teller (Feb. 2007 – Sept. 2007)

Exceeded customer service daily. Foreign exchange sales. Received/Sent certified mail. Ordered foreign currency. Daily

teller duties with a cash drawer, deposits, with drawls, wire transfers, & end of day reports. Auto Lease drafts.

.

First United Bank, Proof Operator/Teller (Oct. 2006 – Feb.2007)

Honored customer service day to day. Teller duties such as deposits, with drawls, balanced my teller drawer, sold/bought

from vault, proof read all incoming bank tickets & checks, also worked the drive through.

Additional Skills

Skills:

» Microsoft Word, Excel, Outlook, CPR certification(recently expired due to renew this month), online banking, machine ran

cash-in/cash-out ticket with an online bank computer program, 10-key, HIPPA law, Sterilize equipment.

Achievements in High School

»AcademicAwards

*Honor Graduate *Miss Tascosa Belle, Sr. school representative *Student Council *Leader in Student assistant program

PALS

Reference

Master Sergeant Dusty Pennington – 817-***-****

Kristi Keeler – 806-***-****

Patti Law – 806-***-****

Contact this candidate