DAVID PERILLO

**** ********* **** **** *********, TN 37076 P: 615-***-**** E:

abkjfj@r.postjobfree.com

Technical Support

Technical Skill Area

Repaired Desktop/Laptop Computers

Server/LAN/WAN Optimization

Active Directory

Citrix

VMware

Dameware

VPN

Input secure data on digital computers

Add/Removed Hardware

Install Software / OS

Crimped Cat5e, Cat6, Coax

Configured/Troubleshooting Outlook

Win NT, Server 2003, XP, Vista

Remote Desktop

Wireshark

Hardware/Software Troubleshooting

Education & Training

New Horizons Computer Learning Center Tampa, FL

Training: A+ Essentials, A+ Technician, Network +

February 2009

CCNA In

Progress

ITT Technical Institute Tampa, FL

Associate of Applied Science Degree-CNS

In Progress

U.S Army, Fort Gordon, GA

Signal Support System Specialist

December 2003 Standardized Communication Security Custodian Course

Certification May 2004 Combat Life Saver Course

August 2004

Work History

Asurion Smyrna, TN March 2009-Present

Assistant Technician

. Troubleshoots and repair wireless handsets using a variety of test

equipment

. Maintain satisfactory quality performance and production levels

. Assist in developing and implement necessary job aids or training

U.S Army Fort Sill, OK August 2003-August 2007

U.S Army Reserves Nashville, TN January 2009-Present

Signal Support System Specialist

. Maintain a communication security vault and accounted for all

equipment and materials.

. Maintain accurate records and inventories to insure 100%

accountability.

. Install and repair computers and communication equipment.

. Performed troubleshooting: repaired and replaced parts for

Computers/Telecommunication equipment.

. Provided Help Desk Support.

. Provided Support for LAN/SPRN

. Possess a SECRET Security Clearance.

. Install LAN lines, exterior and interior and prepared cable with

proper connectors for use.

. Performed regular backups and imaging

Computer General Solutions April 2008-December 2008

Help Desk Support

. Provided Helpdesk Support for the Adecco account over the phone. Used

remote desktop to troubleshoot applications.

. Installed and configured Microsoft Products, worked with Citrix based

machines. Used Active Directory to manage user's network account.

Contact this candidate