Customer Service Home

Location:

Posted:

September 30, 2010

April E. Moran

Palmdale, CA 93551

Work Phone:

Email: ****.*****@*****.***

Objective

Seeking an entry level position in an organization, where there is an opportunity to exhibit

strengths and enhance skills while striving for the growth and development of organization.

Education

Eastern Connecticut State University

08/2005-01/2007

English

B.A.

Work History

Bank of America

Home Retention Advisor

01/2008-03/2009

Managed inbound calls and outbound calling. Handled home loan information and spoke to

customer about home loan.

G.C. Services

Education loan advisor

08/07-01/08

Answered incoming calls, entered customer information into database. Handled loan applications

and debt related inquiries.

XTRA Mart

Customer Service

05/06-06/07

Worked graveyard shift. Greeted customers, handled financial transactions, and kept area clean.

JC PENNEYS

Customer Service

05/05-01/06

Greeted customers and helped them to find what they were looking for. Kept area clean and

handled money transactions.

Volunteer Experience

Volunteered at teen camp called "Watsitumi." In addition, I also volunteered in a work/study

program working within school office.

Certifications, Diplomas & Training

B.A. of English Graduated suma cum laude