Manager Sales
Resume:
L eAnn Copeland-Bergeron
Contact Information: *** Ninth Street, Slidell, LA 70458. 985-***-****
email: *************@*****.***
Professional Summary
Thoroughly experience and highly qualified District Manager, with strong leadership skills
coupled with hands –on expertise. A team player, who is recognized for ability to achieve, and
exceed corporate goals. Examples of my more notable skills and strengths include:
2009- 2010 Insurance Manager, Lifecare Technology, Inc. Slidell, LA
Develop and maintain professional relationship with Primary point of contact between
the Home Office, Clients, Patients,Vendors and Team Members
Proactive Calls
Quarterly P&L review
Business Review
Sales Analysis
Reporting
Daily Phone Calls to Partner
Monthly Schedules
Processing of DME insurance claims., including resolutions, Billing and Collections
2006-2008 District Administrative Assistant, Rite Aid, Slidell, LA.
Retail and Pharmacy Support:
Set and maintain high standard of client service within the district with consistent focus
and feedback.
Review P&L’s to ensure adherence to expense budgets and monitor profitability. Identify
staffing needs. Recruit highly qualified managers to meet the district’s needs and maintain a
resource plan to ensure the district is staffed appropriately. Develop talent as a key element of
executing operational business plans.
Implement district programs to coach, train and develop staff to maximize the customer
experience and increase sales performance.
Execute training programs to ensure consistent and thorough training for all employees in
each boutique via consistent communication and direction.
Ensure operational compliance of each location to company policies and procedures
Partner with HR business partner on all employee relations matter.
Ensure strong execution of promotional events and key brand marketing programs.
Oversee communication to Retail Ops partners for follow-through on inventory and
facility/maintenance issues.
2002.2005 Store Manager, Things Remembered, Slidell, LA.
Promoted from part time sales executive position.
Increased Sales 155% and Rewards Memberships 56%.
Decreased Shrink by 1.13%.
2004.2005 Store Manager, Famous Footwear, Orem, Utah.
Increased sales by 12% and customer base by 5%.
Decreased shrink by 3%.
2002-2004 Utah Market Manager, Jones Apparel Group, Park City, Utah
Set and maintain high standard of client service within the district with consistent focus
and feedback.
Review P&L’s to ensure adherence to expense budgets and monitor profitability.
Identify staffing needs. Recruit highly qualified managers to meet the district’s needs and
maintain a resource plan to ensure the district is staffed appropriately. Develop talent as a key
element of executing operational business plans.
Implement district programs to coach, train and develop staff to maximize the customer
experience and increase sales performance.
Execute training programs to ensure consistent and thorough training for all employees in
each boutique via consistent communication and direction.
Ensure operational compliance of each location to company policies and procedures
Partner with HR business partner on all employee relations matter.
Ensure strong execution of promotional events and key brand marketing programs.
Oversee communication to Retail Ops partners for follow-through on inventory and
facility/maintenance issues.
Increased sales by 22% and decreased shrink by 5.85% within a three month period.
Recognized as “Outstanding Customer Service” Representative
1998-2001 Market Manager, T. J. Maxx Draper, Utah.
Set and maintain high standard of client service within the district with consistent focus
and feedback.
Review P&L’s to ensure adherence to expense budgets and monitor profitability.
Identify staffing needs. Recruit highly qualified managers to meet the district’s needs and
maintain a resource plan to ensure the district is staffed appropriately. Develop talent as a key
element of executing operational business plans.
Implement district programs to coach, train and develop staff to maximize the customer
experience and increase sales performance.
Execute training programs to ensure consistent and thorough training for all employees in
each boutique via consistent communication and direction.
Ensure operational compliance of each location to company policies and procedures
Partner with HR business partner on all employee relations matter.
Ensure strong execution of promotional events and key brand marketing programs.
Oversee communication to Retail Ops partners for follow-through on inventory and
facility/maintenance issues.
Contact this candidate