Customer Service Maintenance

Location:

Posted:

September 30, 2010

Deborah L. Hester

Jacksonville, FL 32205

***********@***.***

O bjective: To obtain a position with the opportunity for growth and advancement.

Skills and Experience:

• T welve years of accumulated knowledge of landscaping, fertilization practices and grounds

maintenance methods and techniques.

• Ability to supervise a medium staff of subordinates in a manner conducive to full performance

and high morale. R etention of 75% of staff for 4 years.

• Applied independent judgment in scheduling crews and equipment and in determining work

methods and procedures.

• Made recommendations regarding hiring, discipline and promotion of subordinates; authorized

leave and overtime; evaluated and rated employee’s performance.

• Considerable knowledge of pesticides and insecticides used to combat pests and preserve t rees,

shrubs and grasses. Ability to recognize plant, t ree and grass diseases and pests.

• Operated well within framework of departmental budget. Established and maintained record

keeping.

• Requisitioned equipment, materials and supplies required for work assignments; t rained

employees in proper use of equipment and materials.

• Enforced company safety measures and instructed subordinates in occupational hazards and

safety precautions. Four years accident free while director of landscaping.

• Maintained extremely high customer service and client care in an upscale retirement

community.

• Monitor subcontractors work to ensure they follow contract standards.

• Ability to work in and around various landscape settings, as well as extreme weather

conditions.

• Able to work independently outdoors.

Work H istory:

Valley Crest Account Specialist Feb 2008 – Present Jacksonville, FL

TruGreen Landcare Supe rvisor Feb 2006 – Nov 2007 Jacksonville, FL

Cypress Village Di rector of Landscaping Jan 2002 –Feb 2006

Jacksonville, FL

Total Lawn Care Crew Foreman Mar 1999 – Dec 2001

Jacksonville, FL

Education:

Georgia Southern University Graduated 1992

Statesboro, GA

Bachelor of Science in Recreation

References: Available upon request.