Customer Service Administrative Assistant

Dion Daley

*** ******* ****, ***** *****, Pennsylvania 19082

Phone: 610-***-**** . Email: *********@*******.***

Objective:

To obtain a challenging position with an opportunity to contribute to the

operations of the company, and establish advancement through job

performance.

Professional Experience:

Pension Boards United Church Of Christ 12/08

- Present

Administrative Assistant

. Supported the Director Of Human Resources - prepared correspondences,

maintained accurate records and reports

. Assisted in coordinating meetings, conference calls, catering,

facilities, special projects and compiled meeting materials

. Prepared and distributed correspondence and maintained administrative

files

. Assisted with ordering and distribution of office supplies as

well as maintained inventory supplies

. Provided executive receptionist phone coverage as needed at front desk;

answered, transferred calls as well as relayed accurate messages

. Scanned documents, assisted with mass mailings and other administrative

duties as assigned

The Tuttle Agency 10/07

- 12/08

Provided Executive Receptionist duties to companies such as:

Business Intelligence Associate

Children's Health Fund

Radiate Groups

Duties included but not limited to Executive Receptionist (Freelance)

. Provided excellent receptionist/customer service duties;

answered multi-line automated telephone systems

. Greeted prospective clients and announced them to their expecting

guests

. Maintained conference room schedules; coordinated with food

services for breakfast and/or lunch meetings

. Performed other administrative duties as needed

Harmony of Flowers 08/04

- 07/07

Manager

. Oversaw daily operations of a family owned business

Air Jamaica Limited 5/97 -

8/04

Customer Service Representative

. Provided excellent customer service to national and international

travelers; made reservations, check-in passengers handled overbooked

and delayed flights

. Created reports on lost and damage luggage

EDUCATION

Mico Teacher's College, Jamaica West Indies

Diploma Teacher's Education (CREDIT) - 1995

Mannings High School, Westmoreland, Jamaica West Indies

High School Diploma - 1989

SKILLS

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Electronic Typewriter

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