Training Human Resources

Karen L. Harris

***** ******* *****

Fort Washington, MD 20744

Cell Phone: 301-***-****/Home Phone: 301-***-****

*************@*****.***

Professional Summary

I serve as incumbent Senior EO Compliance Officer with over 20 years of

experience in overseeing the regulated compliance functions pertaining to

equal employment opportunity/affirmative action for state and federal

regulatory agencies. I am current with the developments regarding state and

federal equal employment opportunity and human resources governance

policies and procedures. I have implemented in areas relative to compliance

education, training, community outreach and workforce analysis pertaining

to Civil Rights laws and regulations. I am proficient in identifying gaps

or risk factors in exposure to operations as well as developing and

implementing strong systems of checks and balances in employment operations

and procedures.

Professional Experience

Maryland Transportation Authority December 2005-

Present

EO/MBE Field Compliance Officer

. Served as liaison between the Division of Minority Business, Project

Engineers and Contractors who performs work on highway construction

employment initiatives and implementations;

. Monitor monetary contract solicitation and transactions with

experience to finalize payments reports;

. Attend and present Pre-Bid and Pre-Construction requirements to

include taking attendance and meeting minutes;

. Communicate with awarded contractors and subcontractors to include

facilitation of crucial regulatory information and requirements;

. Conduct desk and field compliance audits via correspondence of

letters, emails and facilmile transactions;

. Telephone resource center of operation of issues and concerns

pertaining to employment opportunity/affirmative action and minority

business enterprises complaints;

. Administer corrective and implementation action to achieving goal in

the utilization of minority and small businesses and regulatory

actions;

. Act as representative for agency in administering initiatives for

community outreach.

Maryland State Highway Administration, Office of Equal Opportunity

1993-2005

Title VI External Contractor Compliance Officer

. Reviewed and conducted desk/field contract compliance reviews on prime

contractors and subcontractors pertaining to EO/AA policies and

procedures regulated by state and federal agencies;

. Conducted monthly and quarterly meetings with seven (7) District EEO

Officers to ensure state and federal regulations and procedures are in

accordance with Code of Maryland Regulations, 49 and 23 Code of

Federal Regulation along with Office of Federal Contract Compliance

EEO/AA requirements;

. Monitor and evaluate state and federal Workforce Analysis and

Statistics with database formulated charts and graphs for

presentations, to ensure metrics are measureable tools for auditing

and capturing activities of personnel;

. Interviewed Prime Contractor and Subcontractor for any complaints of

discrimination;

. Reviewed all compliance reviews submitted by District EEO Officers for

any discrepancies or omitted information needed to approve substances

of complying with all state and federal laws and provisions;

. Reflected field activities performed by each EEO Officer relevant to

recruitment and hiring practices within their facility Human Resource

Department;

. Responsible for the submission of a 5-year Work Plan of External

Contract Compliance planning of implementing organizational

structures, activities performed by personnel and recent and future

accomplishing initiatives;

. Suggest any recommendations to contractors if discrepancies are

discovered during field reviews or submitted reports;

. Reviewed and approved On-the-Job Training applications submitted by

the assigned District EEO Officers and provided recommendations of

additional training;

. Attend and communicate MBE/DBE Program requirements at Public

Hearings, Pre-Bid and Pre-Construction meetings to ensure all

respondents are aware of the agency's EEO/AA policy, regulations and

procedures;

. Prepared Letters of Interest and findings to send to the appropriate

agencies and Department Heads for approval status;

Cross Training Initiative for Promotion w/above position

Minority Business Liaison Officer/Architectural-Engineer Consultant

1993-2001

. Processed invoices, purchase orders and cancelled checks through a

automated billing system submitted by Prime Contractors' of payments

to their contracted minority/disadvantaged firms for work performed

on state project;

. Create spreadsheet of collected data for presentations to report to

Governor's Office of Minority Affairs along with other local, state

and federal authoritative agencies;

. Create documents for distribution to Consultants of omitted

information or unavailability to verify requested documentations;

. Maintain chronological filing incoming and outgoing correspondences;

. Taking initiative in the organizing of Supervisory personnel's daily

schedules, Public Hearing meetings; prepare travel arrangements for

conferences and seminars;

. Handling of complaints of discrimination and grievances with

confidentiality and tact;

Liaison Administrator Procurement Contractor 1989-1993

. Served as liaison between the Office of Equal Opportunity Division and

the Procurement Division;

. Applied administrative assistance to all supervisory personnel and

Division co-workers

. Generated reports on monetary transactions between awarded contractors

and subcontractors

. Typed correspondence for distributions to awarded Contractors of

omitted required information

. Prepared statistical budget reports for procurement and invoices

purposes

. Maintained and organized all relevant updates of Contractor and

Subcontractor for MBE Resource Center

. Distributed projects plans and specifications, detailing contract

provisions to private and public sectors

Educational & Training

American Contract Compliance Association, Morgan State University 2002-2006

ACCA Certified & Master Contract Compliance Administrator

EO/AA Train-the-Trainer

State Highway Administration 1989-2005

Driver Improvement Initiative,

Limited English Proficiency Program, Homeland Security Training,

Safety Rescue & CPR,

Diversity Awareness and Training Workshops,

Customer Relation Services and all Computer program,

Legal Analysis Management Process,

Managerial Communication,

Marketing/Consumer Behavior,

Train-the-Trainer Equal Opportunity Officer,

Managing Multi-task Projects,

Objective & Deadline, AAA Driver Improvement Program Instructor

Course,

Americans with Disability Act

Federal Highway Administration/Civil Rights Division 2004

Rotational/Mentoring Program for Contract Compliance Officer

Preventing Discrimination in Federal-aid Program

Conducting Compliance Reviews That Get Results

U.S. Equal Employment Opportunity Commission, Technical Assistant Program

2002

Title VI Contract Compliance, DBE Utilization & Disparity, On-the-Job

Training Facilitator, Affirmative Action, STA Environmental Impact

Statements (EIS)

Entrepreneurial Development Institute, University of Maryland Easter Shore,

1998

Business Management & Planning Workshop

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