Donna J. Wardlaw

***Borders Road, Commerce, Georgia 30530 H: 706-***-**** C: (307) 257-

1381

abkiz4@r.postjobfree.com

OBJECTIVE

Seeking a position in which my experience and skills can be utilized.

EXPERIENCE

Assistant Store Manager/Shift Supervisors/Pharmacy Clerk

Management - Supervise, assign and direct activities of the store and its

associates.

Customer Service - Handle all customer relation issues in accordance with

company policy and promote a positive shopping experience for all

customers.

Merchandising/Presentation - Price merchandise, stock shelves, reset

departments following POGs. Organize and execute the display and signing of

weekly, major promotional and seasonal merchandise. Organize and execute

the display and maintenance of off - shelf merchandise.

Shrinkage - Control use of register keys, securing door keys, alarm codes,

and safe combinations. Execute locking of safe and security doors and

setting of alarms when closing store. Complete cash verifications; journal

tape checks; analyze Cashier Analysis Report. Identify and react to

shoplifters. Administer, monitor, and react to Internal Loss Prevention

programs and systems: employee bag checks; lockers secured; receipts for

purchases. Maintain and react to Electronic Article Surveillance system.

Ensure price accuracy, using POS Accuracy Report and in-store price

audits. Etc.

Financial Reporting/Administration - Analyze operating reports/documents

and make recommendations on how to improve store performance and implement

plans. Prepare the store for a physical inventory. Complete and analyze

Business Reviews and develop and execute plans to correct areas needing

improvement.

Human Resources - Execute all necessary documentation for HRIS

administration: hiring kits, changes of status, enrollment forms. Ensure on-

the-job safety of all employees and treatment for employee injuries

sustained on the job. Coach and execute counseling discussions with store

employees. Maintain a work place free from discrimination and harassment.

Train, develop and evaluate hourly non-exempt employees.

EMPLOYMENT

October 2008 - April 2009 Pharmacy Clerk Jon's Medical Hill Pharmacy

Gillette, WY

March 1990 -August 2010 Store Manager/ CVS Pharmacy

Shift Supervisor Northeast Georgia District

EDUCATION

Etowah High School

REFERENCES

Jana Smith - District Category Specialist

Blairsville, GA

706-***-****

Dr. H. E. Pruitt

Cleveland, GA

706-***-****

Ashley Warren - Secretary

Blairsville, GA

706-***-****

Pamela Peel - Payroll Coordinator

Woodstock, GA

770-***-****

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