Customer Service Data Entry

OBJECTIVE

I am seeking a secretarial and data entry position in which I can utilize

over 15 years of administrative experience in a variety of office

environments to improve the overall efficiency of your team.

ADMINISTRATIVE SKILLS

Typing: 70 wpm Multi-line phone experience

Highly organized and conscientious Professional, reliable, adaptable, quick

learner

Excellent oral and written communication Bilingual: English and French (verbal and

written)

TECHNICAL SKILLS

MS Word: Intermediate level MS Access: General database usage

MS Excel: Entry level Internet Explorer: Data Mining, Search

MS Outlook: Entry level Engines

CapturePro Windows 98/2000/XP

PROFESSIONAL EXPERIENCE

Data Entry/Indexing Specialist

February 2010 - May 2010

USArchive - Redmond, WA

As a temporary contract indexer at USArchive, I was responsible for

performing data entry and indexing for a wide variety of documents.

. Entered data efficiently and accurately

. Utilized Capture Pro software to index documents

. Completed complex data entry tasks for a variety of documents with

different fields of data

. Assisted occasionally with preparing the documents for scanning

Assistant Manager/Cashier October 2006

- October 2008

The Dollar Shop - Redmond, WA

As the Assistant Manager at The Dollar Shop, I was responsible for ensuring

smooth day-to-day operation in the absence of the Store Manager.

. Responsible for store preparation each morning, as well as receiving

shipments and restocking merchandise

. Performed general cashiering duties and assisted customers

. Trained new employees as necessary

Office Assistant August 2006 -

November 2006

Lake Washington School District - Redmond, WA

As a temporary Office Assistant for the Lake Washington School District, I

supported the Communications Department.

. Responsible for reviewing volunteer applications to fill a part-time

temporary position

. Conducted background checks for Lake Washington School District

volunteers using Microsoft Access

. Maintained volunteer database

Sabbatical/Volunteer December 1997

- August 2006

Customer Service Representative September

1996 - December 1997

Eddie Bauer Call Center - Redmond, WA

As a Customer Service Representative, I was responsible for handling a high

volume of orders via phone, while also ensuring high quality customer

service.

. Accountable for receiving catalog orders and keeping data accurately

updated

. Received recognition for handling calls efficiently and professionally

. Consistently achieved or exceeded sales goals

Typist/Proofreader January 1985

- December 1994

ABC-Clio, Inc. - Santa Barbara, CA

As a Typist and Proofreader at a book publishing company, I applied my

advanced typing skills and attention to detail to ensure accuracy and

efficiency on all fronts.

. Provided data processing and proofreading

. Executed timely and highly accurate work

Secretary/Receptionist September

1980 - December 1983

ABC-Clio, Inc. - Santa Barbara, CA

At ABC-Clio, Inc, I began as a Secretary/Receptionist and provided

administrative support for 60 employees.

. Performed general administrative support, including secretarial

support for executive office and other departments within the company

Bilingual Data Entry Clerk January 1980

- March 1980

Translation Office - Winnipeg, Manitoba, Canada

As a full-time Bilingual Secretary (French and English), I performed

accurate data entry.

. Typed French and English translated texts, while ensuring correct

spelling and grammar in both languages

. Performed general administrative duties

French Secretary/Receptionist July

1977 - January 1980

Soci t Franco-Manitobans - St. Boniface, Manitoba, Canada

As a French Secretary Receptionist, I was responsible for receptionist

duties and general secretarial support to office.

. Answered incoming calls in French

. Typed letters and documents in French, did filing and photocopying

EDUCATION

St. Boniface Community College, Winnipeg, Canada

Diploma of Bilingual (English and French) Secretary, specializing in Legal

Secretary

ADDITIONAL INFORMATION

Volunteer Work

. Lake Washington School District (September 1997 - June 2006)

. St. Jude Parish (September 1997 - June 2006)

Self-Employment

. I have been a Mary Kay Independent Beauty Consultant since August

2004. I order and buy wholesale products online, maintain my own

personal website and an inventory of products and sell the products

retail to my customers.

Contact this candidate