Customer Service Sales

Location:

Posted:

September 30, 2010

KRISTOPHER E SMITH

*********@***.***

Professional Accomplishments/ Responsibilities

Personal Training

• Certified Personal Trainer

• Meet and exceed monthly Sales Goal

• Clients continue to renew training packages on a regular basis even after 2 years.

Collections

• Maintained workload of over 1000 accounts.

• Meet monthly Collections Quota 4 years continuously

• Excelled at customer service, as well as client service

Billing/ Clerical

• Responsible for handling Insurance denials

• Make phone calls to Insurance Companies to resolve any issues resulting in denial or payment stall

• Responsible for all aspects of filling, and clerical duties. With little or no supervision.

Employment History

• June 2010 to Current Biller/ Collections, Part Time 1 day every other week Richard Jertsen PHD

• June 2010 to Sept 2010 Collections Specialist A1 Collections

• Sept 2002 to August 2007 Collections Specialist A1 Collections

• Dec 2000 to Sept 2002 Claims Specials NJ Family Care

Education

Mercer County Community College 2 years Trenton, NJ