Customer Service Sales

Cheryl John

San Francisco, Ca *****

Ph.415-***-****

Email – ******.******@*****.***

Objective

A challenging and rewarding position that utilizes my expertise.

Experience

Bristol Farms

San Francisco, Ca

12/08 - 06/10

Cashier

Receive Payments by cash, check, credit cards, vouchers, and automatic debits. Issue receipts, refunds, credits, or change due to

customers. Balance out money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is

adequate change in drawer. Greet customers entering establishment. Maintain clean and orderly checkout areas. Establish or

identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Redeem food stamps and coupons. Resolve customer complaints. Answer customer questions and provide information on

procedures and policies. Weigh items sold by weight. Memorized produce codes. Offer customers carry-out service at the

completion of transactions.

Washington Mutual Mortgage

Pleasanton,Ca

04/05 - 12/08

Jr. Loan Processor

Worked closely with clients from loan origination to close. Requested credit, income, and employment histories; analyzed and

evaluated personal records to develop loan products closely suited to client needs. Structured loan officers. Cultivated key

relationships to effectively sell each loan. Accessed the Internet to complete comprehensive document research.

Green point Mortgage

Novato,Ca

08/02 - 02/05

Jr. Loan Processor

Filing, Faxing, send out Loan Program Disclosures, Verify Employment, Data Entry, Order and review Appraisals, Title/Escrow,

Work closely with borrowers, Process Loans, Prep file for Docs, Send file to funding, Receptionist .Responsible for developing

contacts, and develop varied Potential customers.Order Maintaining Data about the loan, and forwarding report to Sales team.

Rite Aid

Hercules,Ca

09/98 - 07/02

Shift Supervisor

Operate cash register, till counts, Assist in Managing store, Handle customer service questions & complaints, close out day

(inventory, paperwork, breakdown, etc.) Keep store procedures up to date, Train new, existing, and returning employees.

RX Clerk

Education

Balboa High

San Francisco,Ca

09/92 - 06/96

Diploma

Contact this candidate