Customer Service Assistant

Location:

Posted:

September 30, 2010

Sandra Lynn Colonell

abkiqn@r.postjobfree.com

OBJECTIVE

A full time clerical or administrative position

SKILLS PROFILE

. Good filing and organizational skills

. Experience in handling confidential paperwork

. Ability to take accurate phone messages and deliver messages promptly

. Good customer-relations background

EMPLOYMENT HISTORY

Co-Owner and secretary 1997-current

Proline Interiors, Inc. Phoenix, Maryland

. Preparation and submission of proposals for prospective clients.

. Organization of client files including balance sheets and invoices.

. General office duties.

Teller/Mortgage Processor 1989-1997

Midstate Federal Savings and Loan Association Baltimore, Maryland

. Performed teller duties.

. Customer Service duties including opening new accounts such as

Savings, CD and IRA.

. Covered telephones and assisted customers with account inquiries.

. Advanced my position to a Mortgage Loan Processor and was responsible

for the data entry of mortgage loan applications.

. Responsible for the preparation of mortgage loan files for review and

loan approval.

. Assistant to the President and Vice President of the institution.

Cashier/Assistant Buyer 1983-1989

Watson's Garden Center Lutherville, Maryland

. Assisted at the cash register.

. Worked with Mrs. Watson in the purchase of Christmas inventory,

organized and prepared the inventory for sale and merchandised and

decorated the store.

EDUCATION

Diploma 1983

Dulaney High School, Timonium, Maryland