Training Real Estate
Resume:
Bryan N. Ryals, MAT
Chesapeake, VA 23322
***********@**.***
Summary
Highly motivated and effective leader with extensive experience gained in
coaching and development seeks a position that requires dedication, drive
and efficiency. Brings skill in course design and implementation: writing
courses, delivering training, leading an international team of Training
Specialists, and directing enterprise initiatives. A proven track record of
significant improvements in operational processes, productivity, quality,
and customer satisfaction while reducing costs, lowering company-wide
turnover, and maintaining a positive work environment. Strategic thinker
and decision-maker with uncommonly engaging presentation abilities.
Core Competencies
Curriculum Development Knowledgeable of Adult Learning
Principles
Subject Matter Expert: Coaching Experience with distance learning
and Counseling implementation
Educational Technology Specialist Manage 12 direct reports
internationally
Professional Organizations
. American Society for Training & Development Member (ASTD)
. The Society of Human Resource Management Member(SHRM)
Work Experience
Instructor
Norfolk Public Schools, Norfolk, Virginia Jan 2009 to Present
. Utilize educational technology across the curriculum to improve
results on standards-based learning assessments.
. Demonstrate differentiated lessons for classroom instructors
throughout the organization.
. Conduct highly interactive, standards-based sessions with small groups
of learners.
Director of Training and Employee Development
PORTFOLIO RECOVERY ASSOCIATES, Norfolk, Virginia Feb 2008 to Jan 2009
. Manage an international team of Employee Development Specialists in a
performance-driven sales environment. Training delivered includes
negotiations skill, overcoming objections and asset location.
. Develop and deploy comprehensive training for frontline managers
through a series of Management/Leadership modules.
. Serve as key communicator for policy and process changes.
Assistant Vice President of Training Department
PORTFOLIO RECOVERY ASSOCIATES, Norfolk, Virginia Mar 2003 to Feb 2008
. Design and implement learning materials based on thorough needs
analysis for customers throughout the organization.
. Regularly prepare and deliver PowerPoint presentations for company-
wide informational updates and refresher training.
. Maintain confidential student records utilizing Excel and other
advancing technology to guide daily performance.
Educational Technology Specialist
Norfolk Public Schools, Norfolk, Virginia Sept 2000 to Mar 2003
. Provided ongoing technology integration training as well as one-on-one
technical support to instructional personnel throughout the district.
. Utilized a wireless mobile computer lab to deliver curriculum-based
technology training to elementary and middle school students.
. Drafted media releases for the purpose of publicizing various regional
technology initiatives.
Unique Accomplishments
. VFR Pilot (Solo and Cross Country flights)
. Virginia Real Estate License
. Coordinated Initiative to Off-Shore Call Center Operations
. Recognized as Norfolk Public Schools Star of the year - "Technology
Master", 2002
. Wrote and Co-hosted a weekly technology television show called
TechQuest on Norfolk Channel 47, 2002-2003
. Selected by the United States Department of Education to be a
regularly featured presenter at the Improving America's Schools
Conferences, 1997-2003
. Worked with PBS in Alexandria to deliver distance learning as an
Online Educator, 2000
Education and Training
TIDEWATER COMMUNITY COLLEGE, Norfolk, Virginia
Corporate Training Professional Program
OLD DOMINION UNIVERSITY, Norfolk, Virginia
Educational Technology Specialist Endorsement
NORFOLK STATE UNIVERSITY, Norfolk, Virginia
Master of Arts in Teaching
MARY WASHINGTON COLLEGE, Fredericksburg, Virginia
Bachelor of Arts, Major -- Dramatic Arts, Concentration -- Business
Administration
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