Customer Service Substance Abuse

Jason Wilson

**** **** **** ***** ***********, CO 80021 970-***-**** ********@*****.****.***

Objective

To make significant contributions that will lead to company profitability and personal career growth.

Education

University of Northern Colorado, Greeley, CO

B.A., Psychology

Skills/strengths

• Successful leader, equally effective as member of a team or as individual.

• Highly organized able to multi-task and accomplish multiple objectives.

• Professional demeanor and attentive to detail.

• Strong written and verbal communication, interaction and relationship-building skills acquired through

professional experience and educational training.

• Strong computer skills and exposure to Microsoft Word, PowerPoint, Excel, Outlook, Adobe Creative Suite,

SPSS, Mac and PC proficient.

• Excellent verbal and written communication skills. Have frequently given presentations to large audiences as

well as personal one on one interaction with individuals

• Very trustworthy and honest

• Fast learner

• Great people person

Work Experience

Patch-Vinger Incorporated, Glenwood Springs, CO, 5/08-9/10

• Complete general labor task; landscaping, earth moving, painting, framing, wood floor installation, roofing,

cleaning, tile work, concrete, remodeling, demolition,other miscellaneous construction tasks

• Entry level management of small crew

• Often left to work alone for several days or in group setting

• Working closely with homeowners and other contractors to promote fluid workflow

• Wide variety of fabrication and custom work

Intern, North Range Behavioral Health, Greeley, CO, 8/09-5/10

http://www.northrange.org/

• Co-facilitate substance abuse group therapy for adult males

• Completing mental health and substance abuse discharges (paper and electronic).

• Case management; contacting clients about services & resources, case management notes, sending letters to

referral sources (probation, legal system), tracking clients substance abuse monitoring.

• Attend staffing for mental health and substance abuse

• Co-facilitate substance abuse evaluations and intakes

• Assist outpatient therapists with various tasks and activities involved in the treatment and management of

substance abuse and mental health clients

• Underwent full training for using electronically based records system (CMHC)

Player Services, Ironbridge Golf Club, Glenwood Springs, CO, 5/05-5/06

http://www.ironbridgeclub.com/

• Cater to any of the members needs to enhance their golfing experience (customer service)

• Assisted members in various task; parking cars, washing members clubs, carrying members clubs, loading

and unloading from car to carts

• Clean carts and stock with necessary supplies

• Various retail task in pro-shop (sales, stocking, inventory)

• Manage driving range; stock golf balls, pick range for mowing and restocking of balls

Customer Service Associate, Marble Slab Creamery, Glenwood Springs, CO, 5/04-4/05

• Provide customer service to customers seeking products of the creamery

• Scoop ice cream and make other products offered by the creamery

• Manage a make ice cream for selected week to keep variety of flavors on hand

• Conduct inventory and stock supplies

• Often left alone to manage other employees and entire store

• Run cash register and money handling

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