Customer Service Administrative Assistant

Soraya Djajadi

**** *** ********** **** #* Upland, CA 91786 Phone: 626-***-****

********@*******.***

OBJECTIVE

Looking for a position where I can utilize my professional skills which

enables me to make a positive contribution to the organization

PROFESSIONAL EXPERIENCE

2010 - Present Accountemp, Robert Half International - West Covina, CA

Alliance Environmental Group (5 weeks assignment) - Azusa, CA

Accounts Payable

. Processed Invoices for 5 branches

. Prepared weekly check run for scheduled payments

. Created invoices for billing

. Reconciled credit card statements

. Processed daily check requests

Dacor, Inc. (3 months temp assignment) - City of Industry, CA

Accounts Payable

. Matched and Coded large quantity of invoices

. Entered Invoice in QAD

. Worked with vendors, buyers, and receiving department for

any discrepancies on the billing.

2008 - 2010 SEKOLAH PELITA HARAPAN (LIGHT OF HOPE SCHOOL) - Indonesia

Administrative Assistant

. Maintained student files (existing and new) on the

database using MS Access

. Scheduled appointments and meetings

. Worked to support other office staff in projects or

tasks

. Sorted and distributed mail to different departments

. Answered multi-line phones and took messages

. Assisted in event organizing

. Performed general clerical duties

2006 - 2007 AMERICAN WATER WORK ASSOCIATION - Rancho Cucamonga, CA

A/R and A/P Assistant

. Assisted Financial Controller with full cycle accounts

payable and accounts receivable

. Prepared daily deposits, issued checks for bill payments,

month - end closing, bank reconciliation

. Created invoices, scheduled board meetings, arranged

travel accommodation for out of town Board Members and

other customer service duties.

2005-2006 WISEGUY TICKETS, INC. - Las Vegas, NV

Accounting/Office Assistant

. Assisted Chief Financial Officer with processing

payments, created and emailed invoices to customers.

. Reconciled credit card and bank statement

. Managed and followed up on delinquent accounts by email

or telephone.

. Purchased supplies for company and other customer service

responsibilities.

2004. JH SIMS TRUCKING, INC. - Ontario, CA

A/R & Data Entry Clerk (temporary assignment from Appleone)

. Assisted Office Manager in processing 1000+ invoices

weekly.

. Worked closely with carrier, reconciliation activity, and

calculated payments based on mileage deliveries.

. Answered multi-line phones, filed and provided

exceptional customer service

2000-2003 ORANGE COUNTY EMPLOYEES ASSOCIATION -

Santa Ana, CA

Benefit Technician Assistant

. Assisted bi-weekly payroll for 10,000 county employees.

. Calculated charges and deductions (short/long term

insurance, dental, medical) and attached deduction

paycheck

. Maintained and recorded any changes to employees such as:

working status, marital status, department changes,

benefit changes, on-leave or back to work.

. Filed and provided excellent one on one customer services

to the employees

2000. AMEPLAZA, INC. - Santa Ana Heights, CA

A/R and A/P Specialist

. Assisted four (4) property managers with tenants

relations

. Monitored accounts to ensure payments are up to date

. Received and allocated payments, prepared bank deposits

. Sent out monthly statements to tenants

. Produced monthly reports

. Reviewed invoices and check requests

. Prepared checks for bill payments

. Reconciled payments

. Performed month end closing

. Provided quality customer service

. Matched, batched and coded invoices

SKILLS

. Microsoft Word, Excel, PowerPoint, Photoshop and Outlook

. QuickBooks Pro and Online Edition, Mas90, QAD,

Timberland, Shaw System, Skyline, Lotus Notes and

Internet

. Type 35WPM, Alpha-numeric data entry (+15,000 keystrokes)

EDUCATION

Citrus College

Glendora, CA

Liberal Arts & Business Courses

Chaffey College Chino, CA

Office Occupation Training

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