Customer Service Representative
Resume:
Aubrey Hazen
Clearfield, UT 84015
Proven Customer Service Specialist with Excellent Communication Skills
Summary of Qualifications
Two years of progressively responsible experience in customer service for a
successful restaurant chain and thriving customer service company.
Education
Northridge High School- Layton, UT 84040
Diploma Received, June 2010
Work Experience
Red Robin: Layton - Utah Aug 2008 -
July 2010
Hostess/Expo: Administered to guests promptly in a fast paced environment.
Demonstrated great customer service skills by greeting and serving
customers efficiently and effectively. Arranged floor charts and rotation
schedules for the servers. Organized and maintained the main working area
creating a clean, safe, and fun environment for all. Prepared and served
to-go orders to customers and entered the information into our computer
system. Handled all monetary transactions for to-go orders. Demonstrated
excellent time management skills and accuracy by ensuring that customer's
to-go orders were done quickly and correctly.
Teleperformance: Ogden - Utah July 2010
- Current
Customer Service Representative: Provide exceptional customer service to
wireless phone customers. Answer all questions and concerns with regard to
their service including, adding and removing features, troubleshooting
issues, and providing step-by step instructions on how to operate their
wireless devices. Record all adjustments, including debits and credits
through our billing system. Create extensive customer notes and account
overviews through the use of a PC quickly, concisely, and thoroughly so
that history and records may be accessed and understood when needed.
Ensure that customers know the expectations with regards to changes in
their service.
Qualifications
Very dedicated worker, committed to creating an honest and trustworthy work
environment. Proficient in Windows XP, including Word and Excel. 65 wpm
typing speed.
Contact this candidate