Quality Assurance Manager

GLORIA (HA NA) PARDUS

**** ***** ***** *** abkifs@r.postjobfree.com

Chesapeake, VA 23322, U.S.A. 757-***-****

EDUCATION

NIVERSITY OF WASHINGTON

U 2007.03

Seattle, WA

Bachelor of Arts in International (Asian) Studies, with concentration on Korea

EMPLOYMENT HISTORY

G&S BEAUTY SUPPLY (YI MANAGEMENT CORP.)

2005.06

Inventory Manager Hampton Roads, VA Present

Handle administrative responsibilities (word processing, bookkeeping, filing, and scheduling)

Compile and maintain computerized data bases tracking warehouse and store stocks

Maintain store computers and video surveillance systems

Handle major customer inquiries and complaints

Handle fashion and chemical purchases from various vendors

Handle store organization and displays

Store Manager Norfolk, VA 2004.06 2005.06

2003.09 2004.06

Night Manager Norfolk, VA

Night Manager Virginia Beach, VA 2002.11 2003.09

2002.06 2002.10

Sales Associate Virginia Beach, VA

Sales Associate Suffolk, VA 2000.05 2002.05

1600/1620 Rentals

Property Manager Hampton Roads, VA Present

2007.06

Advertise vacancy for properties and perform credit checks on potential tenants

Handle Lease signing, Move in and –out reports

Accept rent, respond to and address maintenance issues

Norfolk & Virginia Beach, VA

JTI, INC (jtiglobal.com)

.

2010.04

Independent Contractor Present

Production Department

Provide off site eLearning development, compilation, and publishing

Provide off site Translation and Quality Assurance, Audio edits, Graphic/Flash/Presenter creation

Localization Engineer Production Department 2009.03 2010.04

Handled end to end custom eLearning development and compilation

Published according to client Learning Management System specifications (if required)

Performed Quality Assurance Testing on client Learning Management System

Analyzed and prepared Translation/Audio/Graphic/Flash/Presenter/Quality Assurance Kits

Provided in house Translation and Quality Assurance, Audio edits, Graphic/Flash/Presenter creation

Created company presentations and spoke at eLearning conferences [detailed information below]

Created the Production Department Analysis Report (Flash and Presenter) and Project Status Report

Standardized the Accounting Department Quote Process (Flash and Presenter)

Trainer Production Department 2008.08 2010.04

Trained employees (in house and global office) and independent contractors on translation tools, quality

assurance, engineering tools, and client propriety tools (Special Projects Department)

Provided Client Support and Quality Assurance Testing on client propriety tools

Created the Production Department Quality Assurance Check List and Bug Report

2008.11 2010.04

Administrator & Video Scorer Special Projects Department

Handled administrative tasks for CompTIA’s CTT+ Submission (

comptia )

.org

Analyzed and compiled monthly Accounting Reports

Scored CompTIA CTT+ Submission Videos

Languages: Dutch, English, German, Japanese, Korean

2009.02 2010.04

Project Coordinator & Marketing Analyst Special Projects Department

2

Handled administrative tasks for comScore’s Coding & Classification of Ads ( comscore )

.com

Analyzed marketing data with comScore’s propriety tools (ICRF, ASER, QAT, Mobile Ad, Product

Hierarchy, Front End, Video Metrix, Shaw)

Countries: Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Philippines, Russia, Spain,

Turkey, U.K., U.S.A., Vietnam [and expanding]

Finance Liaison Accounting/Finance Department 2008.06 2010.01

Analyzed and compiled monthly Status Reports and quarterly Metrics Reports

Clients: Eastman Kodak (

kodak ), Creo, and Carestream Health ( health.com)

.com creo.com carestream

Resource Manager Resource Department 2008.06 2009.10

Recruited, tested, and contracted resources

Created and maintained the company resource database

2008.08 2009.03

Junior Localization Engineer Production Department

Analyzed and prepared Kits (Translation/Audio/Graphic/Quality Assurance)

Provided in house Translation, Quality Assurance, and Audio edits

Project Coordinator Project Management 2008.06 2008.08

Managed and delivered on time quality projects from start to finish

TANI JAPANESE STEAKHOUSE (BO RAM INC.)

O

Cashier and Hostess Virginia Beach, VA 2004.09 2005.06

Managed reservations, birthday and anniversary projects, and seated customers

Cashier for the beverage bar, sushi bar, and hibachi tables

HAT’S MY DOG

T

Sales Associate Virginia Beach, VA 2003.04 2003.06

CONFERENCES

ASTD: TechKnowledge Las Vegas, NV Scheduled Speaker 2010.01

Scheduled Speaker 2009.11

LEARNING GUILD: DevLearn San Jose, CA

E

ASTD: International Conference & Expo Washington, DC Attended 2009.06

Guest Speaker 2009.03

LEARNING GUILD: Annual Gathering Orlando, FL

E

PROFICIENCIES

OMPUTER

C ANGUAGE

L

Windows OS Adobe Acrobat Articulate Engage English Fluent

Mac OS Adobe AfterEffects Articulate Presenter Korean Proficient

Microsoft Office Adobe Captivate Articulate Quizmaker Japanese Intermediate

FTP/FTPS/SFTP Adobe Dreamweaver Audacity Chinese Basic

C++ Adobe Fireworks Sony SoundForge

CSS Adobe Flash & ActionScript SDL Idiom WorldServer

JavaScript Adobe FrameMaker SDL SDLX

Java Adobe Illustrator SDL Trados

HTML Adobe InDesign Alchemy Catalyst

PHP Adobe Photoshop SAP Crystal Reports

SCORM Adobe Presenter Cisco WebEx

SQL Adobe RoboHelp Check Point VPN

XML Adobe Soundbooth QuickBooks

INTERESTS

Traveling and experiencing new cultures, learning new languages and computer programs, listening and

playing music, reading literature, watching movies and theater, exercising, volunteering, and spending

time with my family and pets

Contact this candidate