Customer Service Sales

Robert L. Hardy, Jr.

**** *. ****, *****, ** ****1 501-***-**** abkid3@r.postjobfree.com

OBJECTIVE

Seasoned marketing and sales professional seeking a career opportunity

where I can utilize my marketing, management, and business development

skills for the betterment of the organization and the clients it serves.

PROFESSIONAL EXPERIENCE

Account Executive November 2007-December

2009

HEALTHCAREfirst, Inc., Ozark, MO

. Developed new sales relationships as well as cultivated existing client

relationships.

. Served as Team Leader for managing and training all new executives on

day to day responsibilities and activities.

. Managed the training and implementation process for new clients and

scheduled proper training on new products and services for existing

clients.

. Organized trade show appearances and conferences on national, regional

and local levels.

Manager October 2005-November 2007

Enterprise Rent-A-Car, Springfield, MO

. Trained new and existing staff on the every day operations of the

organization.

. Increased profitability of the company and was quickly promoted to new

branches.

. Managed branch staff and provided quality customer service.

Pharmacy Technician October 2003-

October 2005

Pharmacy Solutions, Inc., Conway, AR

. Prepared medications under the direction of the pharmacist.

. Managed inventory, incoming shipments, accompanying paperwork and

organized delivery schedules.

EDUCATION

University of Central Arkansas, Conway, AR

2000-2005

. B.B.A., Marketing

Texarkana Community College, Texarkana, TX 1999-

2000

. Obtained general education credits

Queen City High School, Queen City, TX 1995-

1999

. High School Diploma

SELECTED ACCOMPLISHMENTS

. Developed successful marketing pieces and a consistent trade show booth

arrangement used company wide at HEALTHCAREfirst, Inc.

. Exceeded job expectations and received excellent marks on annual job

performance reviews at HEALTHCAREfirst, Inc.

. Repeatedly lead the region in sales and was a frequent top performer at

Enterprise Rent-A-Car.

PROFESSIONAL PROFILE

. Strong leadership, management and communication skills

. Ability to translate ideas and concepts across all organizational

levels and to diverse audiences

. Strong analytical skills with ability to handle multiple project

demands in detail

. Organized and reliable and enjoys helping others

PROFESSIONAL SKILLS

. Microsoft Office XP, 2000 and 97 including Word, Outlook, Excel, and

PowerPoint

. Windows Vista/XP/2000/98/95

. Salesforce software

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