Computer Operator

Thomas A. Rheem

*** ***** *** ******

Halifax, PA 17032

Home: 717-***-**** ********@*****.*** Cell: 215-***-****

SUMMARY

Conscientious, adaptable IT professional with experience in operating a

variety of RCA/Sperry/UNISYS

mainframe/server computer systems.

Participated in disaster recovery procedures.

Projected, maintained, and tracked computer center annual $8M budget in

investigating projected versus actual

costs.

Programmed Assembly, BASIC, and COBOL computer languages.

Earned BBS Accounting degree during evenings while working full-time,

computer shift work.

COMPUTER KNOWLEDGE

Languages: COBOL, Assembly, BASIC, UNISYS 1100/2200 IPF.

Systems: UNISYS: A-Series OS3 1100/2200 VS9.

P.C.: Microsoft Windows XP and WORD; DOS 6.2, BASIC-QB, dBASE3+;.

PROFESSIONAL EXPERIENCE

Northern Dauphin Revitalization Project, Elizabethville, PA

May, 2010 - present

Office Assistant

. Responded to, answered, and satisfied customer walk-ins and telephone

requests.

. Completed assigned office research and production assignments.

. Investigated if pending federal grant monies were applicable to local

business and/or communities.

. Researched office history files and compiled WORD and EXCEL documents

requested by and useful to office management for further action.

UNISYS, Harrisburg, PA 2005 - 2009

Console Computer Operator / Data Analyst

Closely monitored six UNISYS mainframe computers and 200 servers for state

government customers.

. Satisfied and exceeded Unisys and government customer expectations

through on-site and error resolution.

. Significantly reduced operating system errors, through successful

monitoring of Unisys A-Series, OS-2200 Clear Path Server Systems

24/7/365.

. Developed and organized effective new hire on-boarding for operators

through a comprehensive mentoring program.

. Proactive troubleshooting through immediate recognition of errors and

expedited resolution delivery, resulting high customer satisfaction

ratings.

Thomas A. Rheem Page Two

INTERNAL REVENUE SERVICE, Philadelphia, PA 2005

Seasonal U.S. federal tax return examination in Notice Review Group.

. Verified and reported average 2 tax returns in error per hour worked.

. Enhanced profitability of I.R.S. tax collection by finding submitted

errors.

UNISYS, Tredyffrin, PA 1973 - 2004

Programming Assistant / Computer Operator 1985 - 2004

Operated UNISYS ClearPath /A-Series/OS3/2200/1100/VS9 systems. Substituted

as second and third shift computer operations supervisor managing up to 10

people.

. Increased customer efficient work throughput of UNISYS ClearPath/A-

Series/OS3/2200/1100/VS9 and auxiliary utility systems.

. Improved and upgraded daily and weekly computer data base backups.

. Reduced company down/wait time by correcting JCL/WFL errors for computer

runs.

. Saved work time by assisting and sequencing backup tape library

maintenance.

Financial Administration of Computer Center annual budget

1981 - 1985

Compiled and tracked costs vs. allocations annual Computer Center budget.

Billed internal customers for computer usage.

. Increased turn-around productivity and saved work labor time by

programming COBOL budget, billing, and monitoring processes.

. Increased department and company awareness by preparing and assembling

$9M annual computer center budgets.

. Improved department awareness and immediate handling of reconciled

monthly budget projections vs. actual costs differences.

. Increased awareness of IT Director in monthly presentations to critical

cost variances.

Computer Operator 1973 - 1981

Operated Computer Center computers and digital plotters assisting

programmer software releases.

. Increased computer center team/shift productivity by operating

RCA/Sperry/Unisys mainframe computers 24/7/365.

. Exceeded outside customer expectations and was awarded $175 bonus for

more than required effort.

. Expanded product line by monitoring new Liberty computer Mean-Time-

Between-Stops testing.

. Wrote company operating manual and managed all subsequent updates for

database backup job-run book.

EDUCATION / TRAINING

BBS, Accounting, Temple University, Ambler, PA

Assembly, COBOL, and BASIC Languages, RCA Technical Institute, Moorestown,

NJ

WORK PROJECTS

Participated on Liberty System M.T.B.S. software delivery team.

CERTIFICATIONS

Powered Industrial Truck (Forklift) Operator Certificate

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