Software Engineer Customer Service

Muhammad Numan Saeed

Email: ******.*****@*******.***

Cell: 571-***-****

Address: *** * ******** ** *** L305. Alexandria, VA 22304

Objective

Seeking an opportunity to add value by contributing my experience and

knowledge while seeking avenues to grow professionally. Where I can

maximize my management skills, quality assurance, program development, and

training experience.

Profile

Serving in IT world since April 2003 I got many opportunities to explore

different areas of IT which further motivated me to explore more to get

maximum information. In the beginning of my career, I developed software

for different processes and procedures of Manufacturing Industry, Medical

Laboratories, Hospitals and Banking Industry. The banking field is most

rapidly developing industry and it is expanding in all directions with its

operations like e-Banking, e-Commerce, Financing and Marketing activities.

I have experience of the development & implementation of software solutions

for baking and various organizations.

Strengths

. Good knowledge of Banking procedures & products.

. Teller Training and management

. Customer service skills

. Experience of development and implementation of Commercial Banking

System.

. Strong combination of technical, designing and leadership skills.

. Excellent System Analysis & Design skills.

. Strong ability to manage projects and fulfill intensive requirements.

. Quick grasp of new and complex systems and the ability to discuss them at

a level appropriate with any audience.

. Diverse experience in Designing, Technical support and Development in

different languages.

. Strong ability to develop any type of reports (Cross tabs, drill down

etc) using Crystal Reports for data sources like Oracle, Sql Server, and

MS Access.

. Excellent skills in developing GUI for desktop applications.

. Expert in using SQL (joins, sub queries, functions, stored procedures,

views, triggers, indexes) to build and manipulate relational databases.

. Strong ability to understand and debug existing code base written in any

Object Oriented Language.

. Excellent OOPs Concepts (Information hiding, data abstraction,

encapsulation, polymorphism, inheritance etc)

. Desktop support to end users.

. Hardworking, have ability to work 24x7 environment

Tools and Technologies

I have worked on following tools and technologies

. Oracle (SQL/PLSQL/Query Writing, Stored Procedures, Triggers)

. Sql Server (SQL/Query Writing, Stored Procedures, Triggers)

. Crystal Reports

. Structure Query Language (SQL)

. Visual Basic 6.0

. ASP .Net

. Visual Basic .net

. C# .net

. Microsoft Office Visio

. Erwin

. UML

. Toad for Oracle

. RUP

. Object Oriented Analysis and Design

I Can Work in any other Tool and technologies

Summary of Work Experience

Al-Baraka Islamic Bank - Aug 2006 to Apr 2009

Title - Senior Software Engineer

AlBaraka Islamic Bank B.S.C. (E.C.) is a scheduled commercial Islamic Bank.

Our core development technology is Visual Basic 6, Crystal Reports with

Oracle 9i as a back-end database.

As senior software engineer, I developed following modules

. Human Resources Management.

. Centralized payroll system

. Islamic Export Refinance system

. Fixed Deposit System

. Foreign Exchange system

. Import/Export LC system

. Tellers Operations

. Ijara system (Auto Financing)

. Reporting system for various modules of baking system e.g. Fixed

Deposits, Advances and operations, risk management reports and user

defined yield analysis reports.

. Consolidation System which comprises of MIS reports and other

management level reports.

. Customer e-Statement

Chartac Business Services (Pvt) Ltd. - Apr 2003 to Aug 2006

Title - Software Engineer

Chartac Business Services - is Pakistan based company, whose core business

is software development. I worked as Team Lead. During my period of

employment at CBS, I have developed the various software projects.

Project Commercial Banking System

Client Albaraka Islamic Bank

Position Software Engineer

Environment Oracle 9i, Visual Basic 6 and Crystal Reports.

Project Laboratory Information System(Lab Test and Reports),

Medical Inventory (FIFO), General Ledger and Payroll

Systems

Client The Medical Laboratories (Pvt.) Ltd.

Position Software Engineer

Environment MS SQL Server 2000, Visual Basic 6 and Crystal Reports.

Education

Master of Science in Computer Science 2003 - 2004 University of

Central Punjab (PICS) Lahore Pakistan

Bachelor of Science in Computer Science 1999 - 2003 University of

Central Punjab (PICS) Lahore Pakistan

Professional References

Will be provided on request.

Contact this candidate