Customer Service Medical

Marshell Mosely

**** **. **** **.

Paramount, CA 90723

Cell# 562-***-****

E-mail: *************@*******.***

JOB OBJECTIVE:

To obtain a challenging position where I can use all my skills and

abilities for prompt and accurate customer service, and office performance.

SKILLS AND ABILITIES:

. Microsoft Office 2007 Word, Excel,

. PowerPoint 2007, 35-40 wpm

. Cheerful, get along well with others

. Positive, prompt; problem solver

. Knowledge in terminal digit, alphabetical and straight numeric filing

. Assist with release of medical record

. Two Plus years of customer service

WORK EXPERIENCE:

11//09-8/10 Haven

Healthcare Signal Hill, CA

Medical Records Coordinator:

. Protect the security of medical records to ensure that confidentiality

is maintained

. Review records letters N-Z, 30-50 charts weekly for completeness,

accuracy and compliance with regulations,

. Retrieve patient medical records for physicians, technicians, or other

medical personnel.

. Plan, develop, maintain and operate 50-100 weekly of health record

indexes and storage and retrieval systems classify, to collect, store

and analyze information

. Process patient admission and discharge documents

. Compile and maintain patients' medical records to document the plan of

care, Oasis, and frequency compliance

07/09-11/09 Choices R

Us Downey, CA

Direct Support Professional:

. Logged daily behavior of clients, take Clients for appointments as

scheduled

. Logged petty cash of daily spending for the house grocery, other

house items, take inventory of what grocery was needed daily.

. Assists with daily chores, and meal preparation for the daily meals

for six Clients

. Logged cash that was spent for six clients out of their petty cash

for excursions

3/09-5/09 Pacific

Hospital Long Beach, CA

Medical Records Clerk:

. Filled medical records terminal digit, straight numeric, alphabetic

. Pulled medical record from permanent file to file loose documents in

medical record

. Filed transcribed reports on the medical record of admitted patients

. Filed incomplete records in the out of compliance area

. Assigned medical record numbers, medical Assemble/ Analyzed

OPS,SDS,ER,OB,NUR charts

. Distribute mail of transcribed reports to dictating physicians,

. Deficiency clearing of charts completed by Doctors

. Notified and/or suspending physicians for failure to complete

signatures on document in medical records

. Processed request for release of information, Photocopy medical

records for subpoena

4/07-03/08 Alta Hospital Care

System Santa Monica, CA

AP/AR Clerical Clerk

. Keep file in Microsoft excel of checks received and paid to vendors,

daily update for three hospitals, logged who signed checks, filled

updated vendors account information for three hospitals

. Answered phones spoke with vendors inquiring about their account

. Mailed documents to update vendors files, mailed checks daily for

three hospitals, sort 60-80 invoices daily

EDUCATION:

Bellflower High School, Diploma, Cypress College, Undergraduate

3/26/09-5/18/09 Medical Records Clerk Certificate (120 hours of direct

practice)

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