Customer Service Medical

Location:

Posted:

September 30, 2010

Felicia Miles

*******.*****@***.***

EDUCATION

Arizona State University Tempe, Arizona August 2006 - May

2010

College of Liberal Arts and Sciences

Bachelor of Science in Kinesiology

GPA: 3.06

EXPERIENCE

Black Angus Steakhouse Chandler, Arizona May 2007 - Present

Hostess / Food Server

. Collaborate as a team to optimize guest experience.

. Communicate effectively with guests, employees, and management.

. Present customer service by providing a positive experience for each

guest.

. Perform multi-tasks while serving several guests at once,

running food, assisting other employees, payment, and sanitation

processes.

Sun Tzu Mongolian Grill Phoenix, Arizona May 2005 -

July 2006

Hostess

. Organized seating arrangement for a fast past environment.

. Greeted guests and explained how the dining process worked.

. Trained new employees while showing leadership skills.

. Took orders and payments

VOLUNTEER EXPERIENCE

Banner Desert Medical Center Mesa, Arizona July 2009 -

August 2009

. Volunteer in the PACU.

. Assisted nurses in transporting patients from the PACU to patient

rooms.

. Presented a caring, positive attitude for patients recovering from

surgery.

. Kept linens and medical appliances stocked.

. Cleaned gurneys and made beds.

SKILLS

Computer Proficiency

. Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Internet

Explorer.