Manager Customer Service
Resume:
Susan I Reynolds
Indian Trail, NC 28079
OBJECTIVE To work in a Accounts Payable/Administrative position where my
experience as a mother of three, my degree in Psychology, and my
experience doing clerical work and accounts payable, for the VP
of a major Trucking Company will help me excel within your
company. I have an outstanding work ethic and a desire to do
things right the first time.
EXPERIENCE
June 2006 to Ruby Tuesday's
Charleston, SC
Present Bartender/ Bar Manager
Concord, NC
. Provide superior customer satisfaction.
. Responsible for weekly inventory of all alcohol.
. Ensure the bar performs to corporate expectations.
. Maintain the bar shift schedule to provide continuous
coverage.
. Train servers in up selling alcohol and all bar offerings.
. Lead monthly staff meetings to introduce new drinks and
policies.
Sept 2001 to Mimi Maternity
Charleston, SC
March 2003 Assistant Manager
. Responsible for day to day customer service.
. Maintain daily store operations, bookkeeping, and payroll.
. Ensure monthly floor sets met company guidelines.
. Supervision of part time sales associates.
July 2001 to Texas Roadhouse
Charleston, SC
Jan 2002 Administration /Office Manager
. Responsible for payroll accuracy and invoicing.
. Balancing of incoming money and deposits.
. Restaurant bookkeeping.
. Upkeep of all computer terminals.
Dec. 1999 to Catherine's Distribution
Charlotte, NC
June. 2001 Secretary/Accounts Payable to Vice President of
Transportation
. Upkeep of all computer terminals
. Maintained accurate inventory of dry and frozen goods in
warehouse.
. Ensured accurate pulling of shipments, and on time deliveries
. Invoicing of all shipments
. Typing, filing, and help with special projects
.
Jan. 1998 to CR Klewin Construction Company
Phoenix, AZ
Dec. 1999 Administrative Assistant
. Responsible for Payroll for Contractors.
. Typing, filing, mail sorting.
. Helping to put together bids for Casino projects.
Jan. 1997 to Specialty Valve
Charlotte, NC
Dec. 1997 Accounts Payable
Reduction in cost of orders by providing on time delivery.
Invoicing orders.
Filling orders and ensuring orders are shipped on schedule.
EDUCATION The University of North Carolina at Charlotte
Charlotte, NC
May 2000 Bachelor of Arts Degree in Psychology with a minor in
sociology.
COMPUTER
Network, Aloha and Micros experience.
Windows 95, 98, XP, 2007; MS Office Suite 97 & 2007 (Word, Excel,
PowerPoint, Outlook).
REFERENCES
Jay Henderson
Ruby Tuesday's General Manager
Mary Ann Kelly
Specialty Valve and Controls Owner
Ricky Jones
Ruby Tuesday's Manager
Contact this candidate