Customer Service High School
Resume:
QuaShaun Bryant
***** ** ***** ****** #*** ? Gresham, OR 97030 ? ********.******@*****.***
Certifications
. CPR Certified (Current)
. First Aid Trained (Current)
. EFDA (Pending)
. X-Ray (Pending)
Education
Dental Assistant Diploma September 2010
Carrington College (Portland, Oregon)
High School Diploma June 2004
Hudson Bay High School
DENTAL & OFFICE: Knowledge & Skills
. Chairside Assist
. Instrumentation
. Tray Set-Up
. Operator Set-Up
. Sterilization
. Amalgams
. Composites
. Rubber Cup Prophy
. Fluoride/Flossing Application
. Computer Systems/Software
. Data-Entry
. Customer Service
. Billing
. Phone Systems
. Patient Profiles
. Patient Charting
. Patient Communications
Dental Experience
Dental Assistant Extern July 2010 - September
2010
Soft Touch Dental
. Amalgams, prophys, sterilization, tray and operator set-up, IV
sedation and extractions.
. Front Office: Patient charting, filing patient charts, scheduling
appointments with Dentrix, answering multi-line phones, greeting and
seating patients and verifying billing and insurance.
Dental Assistant Volunteer March 2010
OHSU Give Kids a Smile
. Assisted with general hygiene, exams and patient education.
Professional Experience
Credit Processor April 2009 - Aug. 2009
Adecco
. Adjust credit reports to show current reports for loan purposes.
Collections Dec. 2007 - April 2008
Wells Fargo
. Located customers to collect installments, overdue accounts, damage
claims, and non-payable checks.
. Executed daily operation of past due credit accounts, auto loans and
home equity loans.
Collections Oct. 2006 - May 2007
Cingular Wireless
. Located customers to collect installments and overdue accounts.
. Visited and phoned customers in an attempt to persuade customers to
pay amount due or arranged for payment at a later date.
. Kept excellent record of collections and status of accounts.
Customer Care Associate Oct. 2005 - Oct. 2006
ACS
. Activated cellular services and made payment arrangements.
. Structured and maintained cellular accounts.
. Reviewed complaints concerning billing and services rendered.
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