Manager Customer Service
Resume:
Justin Reyes
Hoboken, NJ 07030
************@*****.***
OBJECTIVE: To obtain a position at a major corporation, utilizing my years
of experience along with my strong leadership
qualities, administrative skills, management
experience and the ability to learn quickly
EDUCATION: Bloomfield College Bloomfield, N.J. May 2006 - Creative Arts &
Technology major with a Bachelors Degree in both
Video Production & Music Technology. GPA 3.8
AWARDS: Dean's List, Best Food Scholarship, Who's Who in America
College Students
SKILLS: Knowledgeable of Microsoft Office, Customer
service skills of more then 3 years, Strong written,
verbal and interpersonal skills. Strong leadership
ability. Experience working in diverse and
challenging work environments.
Experiences:
09/09 - 06/10 Lids - Paramus, N.J. - Store Manager
- Established sales goals on weekly and monthly basis
- Over see the total store level operations,
including staff hiring,
training, evaluation and work schedules.
- Manage and make Daily schedules for all employees
- Interviewed, hired, trained, mentored, coached and
evaluated
performance of
hourly associates.
- Responsible for personnel management, merchandise
selection and
presentation and store operations.
10/07 - 06-09 Keystone Freight North Bergen, N.J. - Office manager
- Executive assistant for the Vice president of the
company
- Handle high volume of phone calls and frequent messages
- Provide daily reports for all branches through out the country
- Interact with vendors concerning repairs for all
units through the
country
01/04 - 09/07 Colonette Diner, Jersey City, N.J. - Assistant
Manager
- Manage employees
- Handle day-by-day operations within the Restaurant
- Received and prepared inventory for the Restaurant
- Provided business standard customer service.
- Handle the Scheduling for upcoming Weeks
- Experience working with a cash register
03/05 - 02/07 Universal Records, New York, N.Y. -
Administrative A&R Intern - Scan sound scan and
BDS analysis and research for the company -
Listening to demos and provide feedback to A&R Coordinator.
- Knowledge of the ETA system
Contact this candidate