Customer Service Sales

Sherry Brown

**** ********** *** **

Columbus, Georgia 31909

706-***-****

**************@*****.***

Education

Columbus State University Columbus, GA August 2003 – December 2010

Bachelor of Business Administration in Management

Senior-Level Coursework

• Strategic Management

• Information Resource Management

• International Management

• Organizational Theory and Design

Experience

Spherion/Total Systems Columbus, GA November 2004 – February 2005

Customer Service Representative

• Provided excellent customer service

• Assisted customers in activating credit cards

• Assisted customers in solving problems pertaining to their credit card accounts

K Mart Columbus, GA March 2003 – August 2003

Sales Associate/Cashier

• Greeted customers as they entered the store

• Assisted customers in finding merchandise

• Assisted customers with completing sales

• Organized store merchandise

Skills

• Ability to type 50 wpm

• Proficient in managing budgets

• Proficient in preparing income taxes

• Skilled in Microsoft Office Word, Microsoft Office Excel, Microsoft Office PowerPoint,

Mainframe, and Wikidot.com

• Excellent customer service skills

• Ability to multitask

• Utilize problem solving techniques

Volunteer Work

American Red Cross Ft. Benning, GA August 2002- December 2004

References

References available upon request

Contact this candidate