Medical Assistant Customer Service
Resume:
L ucianna Gonzalez
Montclair, CA 91763
******************@*****.***
Objective
To obtain a position as a Medical Assistant that will provide me with the opportunity to utilize my
education and skills to maintain long term employment.
Qualifications
Eight months of training as a Medical Assistant at American Career College.
Knowledge to successfully work as a team member in a medical office, clinic or other health care
setting.
Able to communicate and work well with others.
Education
American Career College Ontario, CA
Medical Assistant Diploma 02/09-10/09
American Heart BLS Certification
HIPAA Certified
Montclair High School
High School Diploma Montclair, CA
Relevant Experience
Medical Terminology Tray Set Up(PAP)
Vital Signs Ear Lavage
Collection Of Specimens General Office Skills
Urinalysis Insurance Verification
First Aid/CPR Type 35 WPM
Patient Room Set Up Telephone Etiquette
Autoclaving Customer Service
Glucose Tests Data Entry
Throat Culture Patient Records
EKG’S Alpha-Numeric Filing
Infant Measurement
Other Experience
I was currently working at Arrowhead Regional Medical Center. I was work there for 6 mouths, as a
Laboratory Assistant. What I do there is.
1.Sample is received.
2.Sample is checked (to ensure that the sample is sent in the correct container for the specimen).
3.Patient's details checked and matched on both form and sample (non-matching samples and/or forms rejected).
4.Sample and form labelled with unique identifying number (UIN).
5.Tests requested on form receipted onto UIN on computer system.
6.Samples placed either on pre-analytical system by MLA or analysed immediately by BMS (dependent on test
requested).
7.UIN attached to patient using patient identifying details on form.
MLA's also deal with all sample queries and give low level advice to clinical staff on sample acceptance and correct
sampling method. They may also do minor upkeep on the pre-analytical systems as well as further upkeep on some
point of care analysers depending on the laboratory in which they are based.
References Available Upon Request
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