JENNIFER KETZNER
Willamina, OR 97396
***************@****.***
OBJECTIVE
Seeking a position that will enable me to fully utilize my skills and
abilities to their full potential.
SKILLS AND ABILITIES
. Excellent communication skills
. Team player; works well with others
. Ability to multi-task and prioritize conflicting deadlines
. Knowledgeable in standard filing and organizational systems
. Certified Notary Public
. Experienced in managing invoices and expenses
WORK EXPERIENCE
April 2010-May 2010 Boly Welch
Portland, OR Data Entry
Entered data from DI cards into an online database.
Oct. 2009-Dec. 2009 Cobb & Bosse, LLP (Montgomery W. Cobb, LLC)
Sherwood, OR Paralegal
Support 2 attorneys in day-to-day tasks, including legal research,
maintaining filing, answering phones, and maintaining the calendar. I
filed electronically with the Federal Court and Court of Appeals as
well as with the local courts. I filled in for the other Paralegal
while she was out on vacation. I also helped get everything organized
when the firm split.
Sept. 2006-July 2009 Law Office of Gary G. Norris
McMinnville, OR Legal Assistant
Support 4 attorneys in day-to-day tasks, including legal research,
transcription, maintaining filing, answering phones, entering in time
into timeslips, and maintaining the Abacus calendar. I maintained all
of the plaintiff cases from start to finish including organizing the
discovery notebooks as well as handled insurance defense cases. I also
prepared for trial.
June 2003 - Sept. 2006 Harland Financial Solutions
Portland, OR
Compliance Legal Assistant
Support 8 Attorneys and 1 Compliance Professional in day-to-day tasks,
including legal research in WestLaw, law books, and HouseLaw for
information that could affect our product, as well as helping to make
sure that our banking software is in compliance with each of the state
laws. Work with the Network Counsel in all 50 States, Guam, Puerto
Rico, and the Northern Mariana Islands. When each state legislative
year ends, I ensure that we receive a legislative update from each
state counsel with regards to the laws affecting our software. Create
logs and monthly P3 employee reports; maintain access databases that
include customer requests to the Compliance Legal Team and the
attorney's response as well as tracking in-house attorneys
correspondence to and from state counsel. I utilized Microsoft
FrontPage for our company website. Post information to the Customer
Service Network as needed and update the Passport website with the
attorney's biographies and updated forms. Update law books and
maintain organization of the law library. Handle data entry and
filing of the REQ packets, scan documents into LaserFiche so
attorneys/support staff can research it. I make travel arrangements,
and set up meetings as needed. I schedule CLE courses and
Teleconferences as needed. I provide invoice and expense management
for the legal team as well as maintain the budget spreadsheet. I
planned and executed the Network Conference in Boston, MA. This
consisted of obtaining an agenda from the attorneys, applying for CLE
course accreditation in each state that was applicable, registering
counsel and bank counsel for the conference, obtaining state updates
from each state counsel to create a handout/book for each attorney,
obtained presentation materials and bios from each speaker to create a
4" binder to hand out at the conference and have shipped back to each
person, and filed for CLE credits for each attendee. I updated a 40+
page Network Directory that highlights the quality and character of
inside and outside counsel that represents HFS. I made sure that the
formatting, punctuation, and spelling was perfect.
Jan 2000 - May 2003 Hoffman Construction Company Hillsboro, OR
Administrative Assistant (Duration of Project)
Provide all administrative support for Project Managers including
maintaining their calendars, travel arrangements, meeting coordination
and materials. Prepared monthly progress reports, change orders,
document scanning. Maintained employee files, managed timesheets,
maintained employee logs and prepared employee benefit packages.
Participated in Dual gate strike team committee and prepared all
correspondence for Subcontractors. Helped set up the Prime Contact
database, redline blueprints, and update drawings in AutoCad LT.
Helped maintain contracts in the Procurement department as time
allowed. I also helped in the Safety department to maintain
subcontractor files with drug tests, safety violations, etc., and
maintained an Excel spreadsheet to show which Subcontractors had
safety violations against them. I entered in work hours, made
business cards, created organizational charts, plotted out signs and
laminated them, and prepared charts and graphs from data. Coordinated
events, prepared and monitored budget and managed office facilities.
EDUCATION:
Western Business College Portland, OR
Associate of Applied Science Degree in Paralegal
April, 2000
Willamina High School Willamina, OR
June, 1995
SOFTWARE SKILLS:
* Microsoft Office (Word, Excel, Power Point, Access)
* Clientele
* Microsoft Front Page
* Scansoft
* TextBridge Pro 11.0
* Visio 2000
* Adobe 5.0, Adobe Professional
* Laser Fiche (scanning image software)
* WordPerfect
* AutoCad LT
* Lotus
* RightFax
* Prints Database
* Abacus
* Timeslips
* Open Online
* Time Matters
* OJIN