Medical Health
Resume:
September 29, 2010
Burke Force Staffing, LLC
Re: EPIC Inpatient EMR Manager & Related Positions
To Whom It May Concern:
I am responding to your advertisement posted on Indeed.com for the above
position. I am looking into the possibility of relocating to the
Venice/Sarasota area. I am very familiar with the area, and have been to
Venice four times within the last year and most recently the weekend of
September 17th.
I have over 15+ years experience in HIM, on a director level and as a
consultant. I have worked for non-profit and for-profit health care
organizations. I hold the following credentials: Registered Health
Information Administrator (RHIA), Certified in Healthcare Privacy (CHP),
Certified Tumor Registrar (CTR) and Certification in Healthcare Compliance
(CHC).
I have been the medical record application owner and conducted train-the-
trainer sessions in several past implementations where I worked. Some of my
strengths include:
- Operational Assessments
- Prioritizing
- Documenting
- Liaison between clinical and system staff
- Working as part of a team to achieve an end-result
I would like to speak to you more in detail regarding the project and how
my experience and skills can meet the implementation of the electronic
medical record.
Sincerely,
Deborah B. Lobb, RHIA, CHP,
CHC, CTR
DEBORAH B. LOBB, RHIA, CHP, CHC, CTR
160 Shweky Lane ~ Southington, CT 06489
Home: 860-***-**** ~ *****@***.*** ~ Cell: 860-***-****
OBJECTIVE
A position that allows the use of my skills and knowledge regarding health
information management and healthcare compliance in support of an
electronic health record in a collaborative setting.
QUALIFICATIONS/STRENGTHS
Professional/Certifications:
. 15+ years HIM management/consulting experience in multi-settings;
including non-profit & for-profit facilities;
. Demonstrated ability regarding clinical system implementation, data
dictionary building, project leadership, system training, and health
information management;
. RHIA, CHP, CHC, CTR certifications; trained for PHR presentations;
Leadership/Project Management:
. Highly motivated and organized professional who sets goals and achieves
them; Ability to motivate and empower staff; Q-4 Management Leadership
Skills training; Quint Studer and Planetree philosophy; 3M documentation
improvement program;
. Plan, organize, direct and control HIM functions; Project oriented; RAC
readiness preparation
Communication:
. Communicates well when speaking and writing; able to act as liaison
between different personality types; comfortable and effective
communicating with superiors, peers and staff; formation of huddle
groups/newsletters; concise documentation of policies and procedures.
Organization:
. Uses time and resources effectively; enjoys documenting policies and
procedures; keeps detailed statistics for planning and budgetary support;
conducts operational assessments for workflow efficiency;
PROFESSIONAL AFFILIATIONS
. American Health Information Management Association (AHIMA)
. Connecticut Health Information Management Association (CTHIMA)
- Director, Executive Board; 2005 - 2009 & 1996 -1998
- Team Talks/Hill Day Lobbying - Washington, DC 2006, 2008, 2009
- Vice President, 1988 -1989
- Secretary, 1985 -1986 & 1986 -1987
. Cancer Registrars Association of New England (CRANE)
. Tumor Registrars Association of Connecticut (TRAC)
. National Cancer Registrars Association (NCRA)
. Health Care Compliance Association (HCCA)
. Chairperson, HIM Directors Conference - CT Hospital Association 2007-2008
. Vice Chairperson, HIM Directors Conference - CT Hospital Association 2006-
2007
PROFESSIONAL CERTIFICATION
. (RHIA)Registered Health Information Administrator, American Health
Information Management Association, Chicago, IL (1982)
. (CHP)Certified in Healthcare Privacy, American Health Information
Management Association, Chicago, IL (2005)
. (CTR)Certified Tumor Registrar, National Cancer Registrars Association,
Lenexa, KS (2001)
. (CHC) Certified in Healthcare Compliance, Health Care Compliance
Association; Minneapolis, MN (2009)
EDUCATION/CO-OPERATIVE PROGRAMS
Northeastern University, Boston, MA,
. Health Record Administration; BS, with Honors and Cancer Data Management
Program
Co-operative Education & Internship Experience
. Venice Hospital; Venice, FL
. Yale-New Haven Hospital; New Haven, CT
. Middlesex Hospital; Middletown, CT
. St. Francis Hospital; Hartford, CT
PROFESSIONAL EXPERIENCE
Sharon Hospital (Essent Healthcare.com), (78 beds) Sharon, CT 06069
Director, Health Information Management 2009-present
Privacy Officer/Compliance Officer
. Experience with off-site transcription and copy scanning services;
. Perform HIPAA random privacy audits; follow-up on Privacy complaints;
. Chair compliance committee;
. Oversee all functions of HIM Department; workflow redesign;
New Milford Hospital, (85 beds) New Milford, CT
06776
Director, Health Information Management 2003- 2009
. Restructured workflow to expedite all department processes for
efficiency;
. Restored department credibility to the medical staff and other healthcare
professionals;
. Redesigned through construction the physical layout of the department for
HIPAA compliant public record request area;
. Prepared the Cancer Registry for hospital's initial survey by the
Commission on Cancer -December 2008 - 3 year accreditation with
commendation received;
. Implemented electronic signature; Participated on facility-wide off-site
storage committee;
. Contributed to the Health Information Technology (HIT) committee HIM
perspectives regarding selection of a new HIS leading towards a fully
electronic medical record
. Participation with accreditation reviews: JC review February 2007;2004;
HFAP/AOA February 2006; State of CT DPH January 2009
HIM/Special Projects Consultant Southington, CT
Self-employed 1995-2003
. Guided traditional and non-traditional health care settings regarding
operational assessments; interim director/manager, workflow redesign,
record conversions, policy & procedure documentation, cancer registry
documentation, JC & CoC preparation, release of information/ HIPAA
documentation, and Screen Design, Business Rules;
. Documented programming rules, developed screen displays and End-User
Manual Documentation for start-up healthcare E-commerce Internet company.
. Worked for clients in New England area from community health centers to
600 bed hospitals.
. Restructured one department (43FTES) which was 76 days behind in
discharge analysis with over $22million uncoded/ unbilled to 5 days
behind in discharge analysis with under $5million uncoded/unbilled in
less than four months.
. Detailed list of clients & projects is available;
Masonic Geriatric Healthcare Center, (548 beds) Wallingford, CT
Director, Health Information Management 1993-1995
. First credentialed health information director for facility.
. Set-up/organized HIM Department, previously a Medical Staff Office
function without a budget
. Planned, organized, directed and controlled all aspects of health
information functions for five separate licenses: SNF/ICF, CDH, Home
Care, Ambulatory Care Services and Geriatric Medical Psychiatric
Program.
. Implemented a new computerized medical record system as part of new
hospital HIS system (GTE-SMS and MEDITECH)
. Documented policies and procedures for workflow ease, form design,
training manuals and conducted training sessions around new systems.
. Participated in 2 JC reviews.
University Physicians, (240 MDs)
University of Connecticut Health Center, Farmington, CT
Project Coordinator - Temporary Project Position 1993
. Oversaw automation/decentralization project from centralized hospital-
based ambulatory records to physician offices of a 240-physician group
practice to allow control over their office medical records and eliminate
shadow records.
. Developed system data dictionaries and trained physician office personnel
on IDX Chart Tracking System.
. Supervised 50 temporary employees involved with the project.
. Troubleshot problems regarding record tracking, data dictionaries and
record conversion.
. Documented policies and procedures for each physician office regarding
release of information and new system procedures.
Aetna Life & Casualty, Aetna Health Plans Middletown,
CT
Health Data Standards 1991-1992
Senior Consultant, Data Structure Unit
. Liaison to external academic, government and health care industries
regarding health care data standards to import information from external
sources to meet project needs.
. Aetna's representative on the Codes & Structure Work Group of the
National Computer-Based Patient Record Institute (CPRI) to recommend
national standards and structure for computerized health records.
. Drafted relational data models and definitions for consistent data
dictionary definitions.
. Contributed resource-sharing information on the Utilization Management
Automation Project based on external national standards and structure.
. Worked with facility-specific Managed Care Contracts reviewing per diem
rates, stop-loss percentages and other contract specifications.
Bradley Memorial Hospital & Health Center (92 beds) Southington, CT
Director, Medical Records Department 1984-1991
. First credentialed director of medical records for facility.
. Planned, organized, directed and controlled all aspects of medical record
functions, including the Utilization Review Department and Cancer
Registry functions.
. Reported facility-wide statistical and Case Mix Data to Administration
for planning.
. Implemented a new computerized medical record system as part of new
hospital HIS system (JS/Data - IBAX)
. Developed computer training aids, implemented training sessions, and
designed user friendly manuals for hospital personnel.
. Documented hospital specific policies and procedures for medical records,
designed floor plan for new department, participated in several JC
reviews.
Saint Francis Hospital & Medical Center Hartford, CT
Evening, Night & Weekend Supervisor 1982-1984
. Oversaw all medical record responsibilities for these shifts; documented
policies and procedures; worked on special projects; coded records;
oversaw Death Desk & Birth Registry;
OTHER
Notary Public in Connecticut
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