Customer Service Credit Card

Elizabeth Robles

**** ********** ******, ***#** ? Bronx, NY 10468 ? (H) 347-***-****

E-mail: ***************@***.***

PROFILE: A reliable, competent and eager worker, experienced in

Customer Service, who prides herself with having a great work ethic,

resourceful nature, is able to follow directions well, and is

committed to providing impeccable service. Seeking a position where my

experience, hardworking abilities, and positive attitude will be

utilized effectively, while offering an opportunity for professional

growths and advancement.

SUMMARY OF QUALIFICATIONS:

o Result-oriented cashier with more than five years of experience in

merchandising and customer service and extensive knowledge of

principles and processes for providing customer and

personal services.

o Developed interpersonal skills, having dealt with a diversity of

professionals, clients and staff members.

o Adept at cashiering (cash register and credit card scanner) and

reconciling cash.

o Proven communication abilities, both oral and written. Fluent in Spanish.

o Function well, independently and as team member.

o Self-motivated; able to set effective priorities to achieve immediate and

long-term goals and meet operational deadlines. A dependable team player

with the ability to multitask and follow directions well.

WORK HISTORY:

Kmart Cashier/Customer service

Bronx, NY 11/09 -Present

NYPD 1 Police Plaza Secretary/Payroll NY, NY

07/08 - 09/08

Children's Aide Society Childcare Provider/Homemaker

NY, NY 2005 - 2006/07

7-Eleven Store Cashier/Customer Service

Bronx, NY 2005

Duane Reade Pharmacy Cashier/Customer Service

Bronx, NY 2004

WORK EXPERIENCE:

Cashier/Customer Service

o Collected cash or credit card payment from customers in payment for goods

purchased, recorded amounts received, and made change.

o Assisted customers with selection of purchases when necessary, explaining

menu and offers. Took orders and relayed them to kitchen personnel.

o Computed bills, itemized lists and tickets, showing amounts due using

cash register.

o Collected cash or credit card payment from customers in payment for goods

purchased, recorded amounts received, and made change. Complied daily

cash reports and organized the money for transporting. Inventoried,

stored, priced, and entranceways of work area clean. Responsible for

knowledge of store policy and procedures.

Monroe College, Bronx, NY

Medical Administration: Associates Deg. Courses

REFERENCES AVAILABLE UPON REQUES

Contact this candidate