Customer Service Manager

BLAINE HUFFMAN

**** ******* *****

Murfreesboro, TN 37128

731-***-**** cell

www.blainehuffman.com

OBJECTIVE:

BFA Degree Candidate with demonstrated academic excellence as well as proven work ethic

seeks the opportunity to utilize creativity and skills.

SKILLS:

• Software: Adobe Illustrator, In-Design, Photoshop, Flash, Quark Express, Microsoft Word and

Excel;

• Can type 57 words per minute, key 86 numbers a minute in data entry

• Scored Silver on TN Career Readiness Certificate

PORTFOLIO:

Available online at http://www.blainehuffman.com

EMPLOYMENT:

Graphic Designer

May 2009-present - Daily News Journal - Murfreesboro, TN

• Produce real estate ads for the publication including the 12-page Bob Parks: The Source

Sunday insert which can be viewed online at http://www.dnj.com/thesource. Currently produce

their new 4-page Sunday section.

• E-mail proofs and talk to customers about their wants and needs for the ads running.

• Assist the production coordinator in uploading ad materials in a program called DPS Ad Tracker.

• Developed new cover look and logo for the Buy-A-Home publication. Uploaded pages of the

book online and added click-thru links. Can be viewed online at http://bah.dnj.com

• Produce and edit the Rutherford County Chamber PULSE monthly tabloid insert. To view online

PDF go to this link: http://www.rutherfordchamber.org/chamber/publications/business-pulse-

newsletter.php

Graphic Designer

Jan 2009-May 2009 - Freelance

• During my unemployment I worked on freelance projects for family, friends and Centerstone in

addition to taking classes at TechSkills for web design.

Graphic Designer

Jan 2008-Dec 2008 - Centerstone

Nashville, TN

• Worked in the marketing department and produce all print material for the company including

posters, brochures, newsletters, ads, etc.

• Teamed up with the creative service manager and writer for the copy. Worked with different

printers and planned projects under deadlines.

• Produced products for sister companies/departments: Advantage Behavioral Health,

Centerstone Research Institute, Centerstone Indiana and the Development department.

• Designed products for different fund raising campaigns for Centerstone including the Capital

Campaign, A Gingerbread World and the Giving Card.

• Was laid off due to budget cuts.

Graphic Designer

Aug 2006-Jan 2008 - The Advertiser News/Stephens Media Group

Spring Hill, TN

• Worked on the primary newspaper The Advertiser News as well other Stephens Media

publications, including: Brentwood Life, Franklin Life and My New Home.

• Designed ads for local businesses, layout the paper, putting in the articles and ads.

• Maintained the editorial on the papers' web site: http://www.advertisernews.biz.

• Created internet banner ads using Photoshop.

• Kept track of ad runs and copy changes using Microsoft Excel.

• Designed the logo and layout of the My New Home quarterly tabloid.

Backroom Team Member

May 2003-Feb 2008 - Target

Murfreesboro, TN

• Worked full-time and later part-time on the weekends in the backroom.

• Was responsible for sorting and labeling the new products coming into the store and make them

ready for placement on the sales floor.

• Trained new employees and operated mechanical fork lift.

Graphic Design Intern

Jan 2003-Mar 2003 - Tennessee Performing Arts Center (TPAC) Internship

Nashville, TN

• Worked in the marketing department and produced newspaper ads, posters and fliers for shows

coming to the TPAC using Photoshop and Quark Express.

Desk Assistant

Jan 2000-May 2003 (except during the summer) - MTSU Housing

Murfreesboro, TN

• Maintained customer service desk for the Monohan and Lyon dormitories; duties included

answering the phone, monitoring lobby, checking in visitors, issuing lock-out keys to residents and

maintaining students' information confidential

June 2002-Aug 2002 - Daily News Journal Newspaper

Murfreesboro, TN

• Worked in the mailroom department and prepared newspapers for shipping using machinery

June 2001-Aug 2001 - Heckethorn Manufacturing

Dyersburg, TN

• Temporary job, worked in the pack-out department and packed small car parts and made them

ready for shipment, also entered information into a computer using Microsoft Excel

June 1998-Aug 1999 - Penguin Putnam

note: factory now closed, was in Newbern, TN

• Worked in the back-list department and filled out and packed book orders

EDUCATION:

Mar 2009-Jun 2009 - TechSkills

• Received a WEA grant to enter web design training after lay off from Centerstone. Learned

HTML, CSS, Flash, Dreamweaver and the concepts of E-Commerce. Earned CIW Professional

certificates in CIW v5 Associate, CIW Professional and Master CIW Designer.

Aug 1999-May 2003 - Middle Tennessee State University

Murfreesboro, TN

• Bachelor of Fine Arts degree in Graphic Design

• Cum Laude GPA 3.6; Dean's List; Golden Key International Honor Society membership

• Won a Nashville STAR Award for Happy Tales Humane ad campaign done in Portfolio class

Aug 1998-Aug 1999, June-Aug 2000 - Dyersburg State Community College

Dyersburg, TN

• Took the majority of my general studies here

REFERENCES:

Available upon request

Contact this candidate