Customer Service Human Resources

I am very interested in a position with the company. I am intelligent and a very hard

worker while at the same time I am very friendly, sweet and easy to get along with.

People tell me that I am a very genuine person, and I think that not only is it a very

important attribute for an employee to possess but for a person overall as well. I Would

love to be able to advance with the company and have no problem with working my way

to the top. I am very responsible and have an excellent work ethic. I also possess

extensive customer service skills; cocktail serving, serving, bartending experience; and

restaurant managing experience as well. I also have lots of experience as a promotional

representative for various companies and have experience in the marketing field both

direct and indirect marketing. I am also very proficient with computer work and online

navigation and have worked with Microsoft Word and Excel. I am able to work with both

PC's and Macs. Give me a chance and you won't regret it. Below is my resume which

includes references, avaiability, and salry history.

Schedule: Open availability.

References:

Jeanette Gadut: 310-***-**** known for: 15 years relationship: friend

Javier (lake forest Lucille’s general manager): 949-***-**** known for: 5 years

relationship: past employer

You may also contact Mike Amren the General Manager at the Lucille’s BBQ Torrance

location: 310-***-****

Kiyoko Kinoshita

324 W. “I” ST.

Wilmington, CA 90744

Phone: 310-***-****

***********@***.***

Objective: Obtain a position at a company where I can maximize my management skills,

quality assurance, program development, and training experience as well as exercising

customer service skills to ensure customer and employer satisfaction.

Experience:

2006 Various

To Promotional Model/Brand Ambassador Varies

Present

Acted as the face of the product/ company and aided in the successful marketing of

products and services. Experience includes several companies including Kodak, Vaseline,

Chivas Regal, Lubriderm, The Block Hotel, Jagermeister, Rusk, and Direct T.V.

Performed product demonstrations and informed potential customers about products and

objective. I Encouraged customers to purchase items.

Pay ranges from $15/hr - $40/hr

Trade shows and conventions I have worked:

-SPOCOM

-E3

-Comic Con

-ski and snowboarding convention (Vegas)

-Eye Candy Expo

-ISSE Beauty Convention

-Adult Con

-EroticaLA Expo

and several others

April 2003 Lucille’s Smokehouse Barbecue

To Server/Management/ Office Assistant/ Corporate Trainer

May 2008 Torrance, CA

Lake

Forest, CA

Started as a hostess and moved up to server. From there I advanced to cocktail server,

corporate trainer and finally to part time management at which I also served as an office

assistant. Duties included all aspects of the restaurant industry including serving,

bartending, greeting and problem solving and supervising. Dealt with a variety of

customer situations and complaints and assured customer and employee satisfaction at

the establishment. Above average Hospitality and Customer service was imperative to

the success of the company. Office work was also a requirement of the position. Gained

experience with Microsoft applications including word, excel, and outlook.

Starting salary: 8.00/hr Ending Salary: $15.00/hr

July 2008 Yankee Doodles (Sports bar and restaurant)

To Cocktail server/ Trainer Santa Monica, CA

Feb. 2009

Worked in a very fast paced environment serving food and drinks and offering the best

quality service to customers. Clientele included very high profile individuals as well. I

specialized in special events and private parties.

Starting salary: 8.00/hr Ending salary: $10.00

May 2002 Kaiser Permanente Hospital

To Human Resources Intern Harbor City, CA

May 2003

Acquired basic knowledge in human resources development. Learned basic clerical and

administrative duties. Gained great sense of leadership and developed superior work

ethic.

Fixed pay: $10.00/hr

Education:

2002- Banning High School Wilmington, CA

High School Diploma, GPA: 4.3 (Valedictorian)

2002 University of CA Los Angeles Los Angeles, CA

To attended for two years but left for personal reasons

2004 Finished all general education college courses. Majored in Biology

Additional skills: typing, bartending, computer skills, multi tasking, have also worked as

a model for several photographers and events

- Extensive knowledge of clerical work, duties and office equipment eg: copier, fax, and

printer

- Proficiency in internet tasks such as research and ad posting as well as in eBay,

Amazon, PayPal and many other sites. Social networking expertise as well

- Marketing experience (direct and indirect)

Contact this candidate