Customer Service High School
Resume:
***** ***** **., ******, ** *****
**************@***.***
Rosalind A. Gaither
Improving Performance • Enhancing Programs • Inspiring Systemic Change
Enthused Worker Seeking Change
…dedicated to providing excellence and learning new achievements along the way
Visionary Leader, Flexible, Role Model, Bridge Builder and new achieved College Student with Associate’s of
Arts and Associates of Science degree, willing move forward and serve the community, youth leader,
implementing effective programs. Background includes 4 years of youth experience at local church.
SUMMARY OF QUALIFICATIONS
An enthusiastic, creative, and passionate mentor and advisor who believes that all children can
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learn and thrive in a learning environment that is stimulating with recreation which is comforting and
appropriate to their unique talents and abilities.
Specializations include: Leadership Amongst peers, experience with tots, and also with youth ages
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13 19, retail experience, customer service experience, advisory experience.
Instructional Leadership Use a balanced blend of motivational and targeted instruction
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methodologies to enhance recreational curricula.
Engage Parents – Work closely with participants and/or parents and guardians with various
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programs, repeating successes, strengthening programs that are fun and engaging.
Leverage Resources / Strategic Collaborations – Work closely with the community partners and
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city advisors to encourage involvement and strong community alliances.
Utilize a visionary approach with consistency to help participants achieve their specialized areas
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and manage full expectation of their goals.
JOB EXPERIENCE
KMART/ SEARS HOLDING COMPANY, WOODCREST, CA October 2006 Present
Sales Service Associate
• Providing excellence to guests and maintaining sales floor
• Quality customer service and time management
• Use innovative methods and materials to produce effective ways to sale products and produce sales
Highlighted Achievements
• Contributed to a significant increase in store production and 5 star customer service.
• Achieving cashiering skills.
• Achieved Management skills.
• Kmart program skills and the ability to make proper signing.
• Provided instructional and administration leadership for peers in various departments. Learned computer
excellence and learned how to use various different devices including the RMU.
Rosalind A. Gaither, Page Two
Committed to recreational development and success
• Maintained the rank of #1 on register for consecutive weeks. Flexible hours and excellent attendance.
• Enforced rules and maintenance to other peers on the floor.
• Mentored and coached other associates to help boost their confidence and competencies and also learned
how to maintain and fill in for various different department managers.
COMMUNITY SERVICE
Living by Faith Ministries, Redlands, Ca Assistant Accountant Spring 2006 Present
Youth Leader
Bookstore Keeper
Fundraiser developer
Perris High school ARMY JROTC, Perris, Ca Disaster Team Leader September 2001 – June 2005
Battalion S 1
Recognition from City of Perris for outstanding community service
EDUCATION
B.A., Psychology, Chapman University (Brandman Univ. Ext), Moreno Valley, CA Present
A.A., Humanities and Social Science, Riverside Community College, Moreno Valley, CA 2010
A.S., Natural Science, Riverside Community College, Moreno Valley, CA 2010
High School Diploma, Perris High School, Perris, CA 2005
References Available Upon request
Contact this candidate