Customer Service Data Entry

Location:

Posted:

October 01, 2010

ANGELA HARRINGTON

**************@*****.***

OBJECTIVE: A challenging position as a Customer Service Representative in a

striving health insurance company.

EMPLOYMENT

Genesis Toledo, Oh

Receptionist December 2008 to Present

• Analyzed data to determine answers to questions from customers and members of the

public.

• Operated telephone switchboard to answer, screen and forward calls, providing

information, taking messages and scheduling appointments.

• Greeted persons entering establishment, determined nature and purpose of visit and

directed and escorted them to specific destinations.

• Received payment and recorded receipts for services.

Alliance Maumee, Ohio

Data Entry 1/2009 to 2/2010

• Operated keyboard and other data entry device to enter data into computer or onto

magnetic tape and disk

• Compared data with source documents and re-entered data in verification format to detect

errors

• Followed format displayed on screen.

• Deleted incorrectly entered data and re-entered correct data.

Chrysler/Jeep Toledo, Ohio

Production Worker/Assembler 3/1999 to 12/2008

• Inserted parts into partial assembly, during various stages of assembly to complete

product.

• Placed product in equipment and on worksurface for further processing, inspecting and

wrapping.

• Examined product to verify conformance to company standards.

• Carried and handtrucked supplies to work stations.

• Loaded and unloaded items from machines, conveyors and conveyance.

• Broke up defective products for reprocessing.

EDUCATION:

Davis College Toledo,Ohio

Medical Insurance Coding and Billing 8/2009 til present