Customer Service Administrative Assistant
Resume:
Danielle McVicar
**** ********** ****., ***. ****
Escondido, CA
********.*******@*******.***
Professional Experience:
Company: North County Times
Location: Escondido, CA
Dates employed: July 2010 - present
Job Title: Advertising Representative
Responsibilities:
. Selling advertising space
. Copywriting and formatting ads
. Establishing and maintaining client relationships
. Providing excellent customer service
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Company: Aviatech Interactive
Location: San Diego, CA
Dates employed: May 2010 - July 2010
Job Title: Intern
Responsibilities:
. Content creation and management
. Key words for search engine optimization
. Copywriting
. Basic website design
. Social media
. Online research
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Company: Biggby Coffee
Location: Big Rapids, MI
Dates employed: June 2008 - December 2009
Job Title: Shift Leader/ Barista
Responsibilities:
. Supervising and delegating duties to coworkers
. Opening and closing the store
. Counting and recording cash drawers
. Cleaning and maintaining the store
. Preparing and serving coffee beverages
. Providing excellent customer service
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Company: Ferris State Dining Services
Location: Big Rapids, MI
Dates employed: November 2006 - May 2008
Job Title: Administrative Assistant
Responsibilities:
. Credit card reconciliation
. Typing and filing
. Answering phones
. Assisting other office workers
. Providing excellent customer service
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Organizations and Volunteer Work:
Ferris State University Honors Program
2005-2007
Ferris State University Ad Group
2007-2009
President and Founder of Ferris Vegetarian Association
2009
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Education:
Associate's Degree in Graphic Design
Ferris State University, Big Rapids, MI
May 2008
Bachelor's Degree in Advertising
Ferris State University, Big Rapids, MI
May 2010
Minor in French Language
Ferris State University, Big Rapids, MI
Expected graduation date August 2010
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Skills:
. Microsoft Office applications
. Typing speed of 60 wpm
. Adobe Illustrator, InDesign, and Photoshop
. Photography and experience with a digital SLR camera
. Basic knowledge of HTML, CSS, Flash, and Adobe Dreamweaver
. Copywriting and content development
. Typography
. Social media
. Creation of advertising and marketing campaigns
. Good communication and customer service skills
. Quick learner and hard worker
References available upon request
Contact this candidate