Medical Insurance
Resume:
MELISSA A. BAGWELL
**********@*******.***
OBJECTIVE___________________________________________________________________
_______
To obtain a challenging position that
will utilize my knowledge and
experience for mutual benefit.
EXPERIENCE__________________________________________________________________
_______
February 2009-Present Brookdale Senior Living-Town
Village
Arlington, Texas
Receptionist/Concierge (part time)
. Greeting of residents, visitors, and general public.
. Reception and secretarial services for management team.
. Receive and redirect incoming calls.
. Operate and maintain office equipment.
. Respond to resident inquires and provide assistance as
required.
. Maintain the safety and security of the building and all
residents.
. Respond to all emergency situations and provide assistance
to emergency
staff as needed.
August 2000/January 2010 Robert B.Henderson M.D.D.D.S
Arlington, Texas
Business Assistant
(full time)
. Greet and schedule patients.
. Answer phone, check and return messages.
. Collect and document patient data in computer system.
. Obtain required referrals, medical and dental insurance
verification.
. Prepare and present cost estimates and billing of all
procedures.
. Posting of charges.
. Collection and posting personal, medical and dental
insurance payments.
. Evaluate and maintain medical accounts.
. Medical and dental insurance filing and resolution.
. Daily and monthly balancing of all transactions.
October 1998/ July 2000 ALH Eye Associates
Arlington, Texas
Receptionist/Clerk (full time)
. Answer multi-line phone system.
. Greet and schedule patient appointments.
. Collect patient updates and input in computer.
. Pulling and preparing charts, obtaining required medical
referrals
and insurance verification for
next day.
. Chart filing and maintaining.
. Posting charges, medical insurance and personal payments
in computer system.
. Balancing of all transactions daily.
March 1994/October 1998 Pedersen Chiropractic
Arlington, Texas
Receptionist/Chiropractic Assistant (full time)
. Greeting and check in of patients and visitors.
. Answering phone.
. Appointment scheduling.
. Medical insurance verification and collections.
. Posting of charges and payments.
. Balancing of all transactions daily.
. Preparation of patient rooms/waiting area daily.
. Maintain patient recall system and business card
distribution.
. Ordering of all office and chiropractic supplies.
. Maintain chart and x-ay filing system.
. Distributing of all incoming and out going mail.
August 1989/March 1994 Ready-Care Medical Clinic
Arlington, Texas
Receptionist/Clerk
(full time)
. Greet and check in of patients.
. Updating patient chart information and entering in
computer.
. Patient check out and payment collection.
. Completing and filing of all TWCC forms.
. Maintain chart filing system.
. Posting of billings and payments; daily balancing of all
transactions.
. Daily petty cash balancing.
EDUCATION__________________________________________________________
Graduate of James Martin High School
Arlington, Texas
Heartsaver AED, CPR certified
January 2010
SKILLS________________________________________________________________
IBM Computer systems, knowledge of
Microsoft Office, Word,
Excel, Outlook, 10 key by touch,
credit card and check terminals.
REFERENCES__________________________________________________________
Available upon request
Contact this candidate