Customer Service Administrative Assistant

Kalimah Jordan

**** *. ********** *****, #***

Long Beach, California 90810

562-***-**** (Home)

562-***-**** (Mobile)

**************@*****.***

Objective: To obtain a Customer Service, Claims, Collections, Receptionist or

Administrative Assistant position at a progressive, customer focused organization.

Professional Skills:

1 Word proficient

2 Excel proficient

2 Excellent oral and written communication skills

Employment:

Enumerator (Temporary), United States Census Bureau, El Segundo, CA

03/10-06/10

-Interviewed individuals to collect data for statistical purposes.

-Used maps and other materials to locate respondents.

Medical Collector, USCB Incorporated, Los Angeles, CA

03/09-05/09

-Recovery of delinquent accounts

-Use of skiptracing during collection activities

-Auto-dialer

Claims Examiner, Molina Health Care, Long Beach, CA

07/05-03/06

-Processed physician claims.

-Maintained a high level of productivity and accuracy.

Claims Auditor/Administrative Assistant, Concentra, Long Beach, CA

06/04-02/05

-Audited in-patient and out-patient claims for accuracy.

-Other clerical duties as assigned.

Service Counselor, Automobile Club of Southern California, Long Beach, CA

07/03-12/03

-Received calls for emergency road service in call center environment.

-Provided excellent customer service.

Long Beach City College, Long Beach, CA

Associate of Arts, in Fine Arts, 1999

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