Customer Service Administrative Assistant
Resume:
-*VALENCIA R. WALKER
Memphis, TN 38109
**********@*****.***
EDUCATION: Bachelor of Arts
Major: Psychology; Minor: Sociology
University of Tennessee-Chattanooga; Chattanooga, TN; August 2008
EXPERIENCE: Administrative Assistant
University of Memphis Career Services; Memphis, TN; September 2009-Present
Maintained switchboard
Assisted students with appointments
Customer Service Agent
Delta Airlines; Memphis, TN; July 2009-August 2009
Assisted customers with luggage
Assisted customers with seating upon aircraft
Prepared documentation for aircraft pilot
Administrative Office Clerk
U.S. Census Bureau; Memphis, TN; March 2009-May 2009
Filed folders and paperwork
Maintained switchboard
Processed files and applicant information
Completed payroll using Decennial Applicant Personnel & Payroll System (DAPPS)
Substitute
UTC’s Children Center; Chattanooga, TN; August 2005-April 2008
Supervised and tended to children from six weeks of age through pre-kindergarten
Doctors Assistant
Helen Lim Vision Center; Memphis, TN; June 2004-August 2004
Assisted customers with optical needs such as helping them pick out frames and
repairing glasses
Made appointments
Filed appointment and customer files
Answered phones
Helped the doctor cut lenses to for patients optical frames
REFERENCE: Available upon request
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