Human Resources Project Manager

Carole Johnson

**** **** ***** **., ******, CA **717 ( 310-***-**** (

310-***-**** Cell ( ********@***.***

Human Resources Executive

"Dedicated to teaching people to play nice in the sandbox"

Human Resources Executive with 20+ years of experience in Executive

diverse industries operating in multi-state, multi-location Endorsements:

environment. Bilingual English/Spanish with proven abilities

and success in: "Carole is a thoughtful,

wise leader, partner,

Strategic Planning -Worked directly with executive management collaborator and tough

on development of operational human resource policies, when she needs to be.

staffing plans and organization design. We had extraordinarily

difficult situations

Benefits, Compensation & Performance Management - Developed with talent, owners, and

compensation and benefit plans for employee base of up to employees, and she was

1,500. Introduced a 360-feedback tool for human resources my greatest and wisest

performance appraisals. Managed deferred compensation, 401k partner as we resolved

plans and all company benefit programs. issues appropriately and

quickly COO, Rock

Recruitment - Recruited all levels of employees including & Republic Enterprises

administrative, professional, creative, technical, hourly and

salaried. Able to swiftly and effectively attract new talent "Carole is top notch in

and conduct start-up orientations for large groups. all areas of Human

Resources. Always there

Legal Compliance - Created HR departments from scratch. Wrote to guide, advise, give

and enforced numerous policies and procedures to ensure different and

compliance with corporate, federal and state requirements. intelligent points of

Well-versed in EEOC and DFEH. view. Her wealth of

knowledge is only second

Employee Development - Mentored teams of loyal and highly to her integrity and

effective staff. Persuaded executive management to upgrade willingness to help

education benefits, and known as a champion for professional anyone in need. Carole

development. Designed and led training sessions on human is a tireless and candid

resources topics. professional that is

always sought out by her

peers and subordinates

alike V. P. Loss

Prevention, Eurostar,

Inc.

EXPERIENCE & ACHIEVEMENTS

Rock & Republic, Culver City, CA

Vice President, Human Resources

4/2008 - Present

Developed policies and directed human resources and payroll activities,

such as recruitment, compensation planning, employee relations, benefits,

training, and worker's compensation for a luxury apparel company with 200

employees. Collaborated with executive management on short- and long- term

strategic human resource plans.

V Reduced turnover by 85% in key positions by utilizing behavior based

interviewing techniques and developing strong relationships with

hiring managers.

V Successfully negotiated new terms and conditions with recruiting firms

and reduced utilization of outside recruiters by 40%.

V Performed "data scrub" resulting in accurate annual census data for

brokers to use in negotiations for competitive benefits and worker's

compensation coverage resulting in minimum cost increases, less than

5%.

V Performed job analysis and developed comprehensive job descriptions

which provided management better visibility to make informed decisions

regarding redundant functions, overlap and pay disparities.

Eurostar Inc., dba Warehouse Shoe Sale, Gardena, CA

Vice President, Human Resources

2/2003 - 4/2008

Managed day-to-day human resources activities for footwear retailer with 55

stores and over 1000 employees. Developed and managed an annual

department budget of$1.5 million. Sourced, recruited, interviewed, and

hired employees at all levels. Worked with brokers to negotiate competitive

benefits and worker's compensation coverage. Handled all general liability

insurance.

Carole Johnson

page 2

V Developed a sample library of written warnings for managers to use as

examples which led to an improved and consistent counseling process.

V Successfully reduced workplace injuries by 50% the first year through

the development of safety training and a safety awareness program.

V Created and analyzed turnover reports to identify reasons for employee

departures; developed training programs to address the issues and

reduced turnover by 35%.

V Investigated harassment and discrimination claims; took appropriate

corrective measures as needed and avoided litigation through thorough

documentation and follow-up.

V Stopped a union takeover effort by working in tandem with legal

counsel to plan activities in accord with National Labor Relations

Board (NLRB). Saved the company annual labor rate hikes of up to 12%

and protected company's reputation with an important client.

BCBG MaxAzria, Vernon, CA

Director, Human Resources/Payroll

4/2001 - 2/2003

Managed staff of 10 in directing human resources activities such as

recruitment, compensation, employee relations, benefits, training, and

worker's compensation for a large apparel manufacturer/retailer with 110

stores in over 40 states. Designed and maintained a pay plan by conducting

periodic pay surveys and analyzing individual pay actions. Directed the

activities of the multi-state payroll department, filed all payroll taxes

to reduce costs associated with 3rd party payroll processing.

V Provided data analysis and job audits that resulted in defeating a

class action lawsuit regarding alleged FLSA violations.

V Served as Project Manager to implement new HRIS/Payroll System; played

key role in streamlining collection of timekeeping data from a manual

to an automated process.

V Trained managers to coach and discipline employees; successfully

resolved employee grievances resulting in zero complaints taken to

DFEH or Labor Board.

Chorus Line, Corp., Vernon, CA (Filed Chapter 11)

Director, Human Resources/Payroll

1/1994 - 5/2000

Directed and coordinated day to day human resources activities, including

employment, compensation, employee relations, benefits, training, and

employee services for a large apparel manufacturer with over 700 employees.

Directed the activities of the payroll department. Resolved employee

grievances; counseled employees and supervisors. Attended arbitration and

mediation hearings.

V Built a human resources department from scratch, and trained a new

staff comprised of a worker's comp/benefits manager, 1 payroll

manager, 1 generalist and a clerk -all within the first 9 months.

V Challenged to train human resources staff to support an increased

workforce of 500 employees, equating to a 140% growth rate in

personnel in only 18 months. Supported 500 more employees with zero

increase in HR staff and minimal overtime.

V Selected and implemented new HRIS/Payroll system as well as the

timekeeping and attendance system; reduced overtime by 45%.

V Developed and maintained compensation structure to ensure FLSA

compliance and pay equity.

Taren Holdings, Commerce, CA (filed Chapter 11)

Manager, HRIS/Payroll 2/1992 -

11/1993

Managed HR/Payroll department for a large swimwear manufacturer; processed

weekly, biweekly and sales commission payrolls for 2000 employees in a

multi-state environment. Spearheaded project to convert from in-house

payroll to 3rd party. Performed the system mapping, audited results and

determined the "go-live date' resulting in a successful conversion.

Implemented the Kronos timekeeping and attendance system.

Carole Johnson

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Hughes Aircraft Company, El Segundo, CA

Human Resource Staff Administrator

1/1986 - 2/1992

Provided critical information to group executives by developing monthly

staffing reports & graphs reflecting Group-wide statistics. Recommended

process/procedure improvements by developing and implementing system to

track Group-wide hires & terminations; analyzing trends through statistical

reports. Supported information analysis by performing compensation

analysis, preparing reports and advising management on proposed promotions

and increases. Insured integrity of Executive Compensation database by

developing and writing procedures, monitoring all activity of executive

compensation eligible employees and developing staffing reports for upper

management.

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Org Chart Plus,

Calendar Creator Plus,

Visio, ADP HR Partner, ADP HR Perspective, ADP HR Profile, ADP PC Payroll,

Zurich Payroll Systems, Kronos Timekeeping & Attendance, Jantek Timekeeping

& Attendance System, ADP Ezlabor Timekeeping System, ADP Enterprise Etime.

EDUCATION, PROFESSIONAL DEVELOPMENT & AFFILIATIONS

College studies, Spanish, CSULB, Dean's Honor Roll

Completed Wicklander Ziewlawski Interviewing and Interrogation Techniques

American Society for Training & Development (ASTD)

The Human Resource Planning Society (HRPS)

Professionals in Human Resources Association (PIRHA)

Society for Human Resource Management (SHRM)

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