Customer Service Manager

GREG BERRY

Objective Statement

I wish to obtain employment where my expertise in management and in

computers: hardware,

building, software, internet, networking, utilizes my skills and brings a

rewarding experience for all.

Employment

Officemax

4/2005 - 7/2010

Tech Specialist - Manager

Managed the technology department; have a strong knowledge of computers and

software,

cashiers, cash office, and was responsible for training of new associates

with computers and other

tech devices, such as networking, and gps's. In the absence of store

manager, I was able to run all aspects

of the store including customer service, both in store and over the phone.

Provo, UT

Nutrafitness.com

10/2000 - Present

Web Admin

Web administrator and designer for Nutrafitness.com

http://www.nutrafitness.com . Developed the

entire site and

content therein. Developed php forums to work with the site;

handled all tech issues.

Springville, UT

General Nutrition Center GNC

6/1996 - 9/2004

Store Manager

Handle 5-7 employees, hiring, training, sheduling. Customer Service,

finances, store maintenance.

6 years of experience being a Manager, 12 years experience in health

industry; handled network issues.

Provo, UT

Education

Utah Valley University - UVU

Currently Attending (Post Secondary): Computer/Info Tech

Administration & Management Major

Orem, UT

Brigham Young University

Bachelors: Psychology, General Major

Computer Science Minor

Graduated: 08/1996

Provo, UT

485 E 535 S APT 1

SPRINGVILLE, UT 84663-2030

Home Phone: 801-***-****

***********@*******.***

Additional Accomplishments

10 years computer expererience

10+ years Management experience

10+ years internet experience

10+ years store manager duties

4+ training associates on use of computers

Can build computers, repair most PC's, hardware/software

Can offer tech support on supplements and computers

Consistently in top 10 stores for statistical sales, goals

Custormer Service experience 8 years

Frontpage Web Development

Skills / Equipment

Attention to Detail

HTML

Print Shop

C / C++

Instructing

Project Management

Cash Handling

Internet Navigation

Teamwork

Computer Literate

LINUX

UNIX

Conflict Management

Microsoft Word

Web Services

Customer Service

OpenOffice

Windows

Email

PowerPoint

Managed 10-15 employees weekly

Run a nutritional information web site

Contact this candidate