Manager Customer Service

Ms. Lauren- Ashley Coe

**** ****** **** *****

Owings Mills, MD 21117

443-***-**** (H)/443-***-**** (C)

**.******@*****.***

Career Profile:Executive Assistant/Office Manager with strong

interpersonal/organizational skills who has a keen ability to multitask &

perform various administrative/staff support duties which require a wide

range of knowledge & skills whom seeks a challenging position that allows

further utilization of existing skills & enable the ability to acquire new

abilities and skills.

Summary of Qualifications:

. MS Word, MS Outlook/Entourage, MS Excel, MS PowerPoint, Internet

Research

. MAC (Leopard/Tiger OS)/ PC (Windows/Vista OS) operating system &

software

. Planning & Scheduling; Event Planning & Organizing; Coordinating

skills

. Customer Service Skills; Ability to lead & train staff; Interpersonal

skills

. Quick Learner/Self Starter; Ability to work in a fast pace environment

. Processing/Distributing Payroll; Human Resources Capabilities

. Word processing & data entry/management skills (55WPM); Exceptional

record maintenance skills; Excellent ability to gather/analyze

statistical data & general reports

. Remarkable ability to communicate efficiently (Verbal/Written)

. Immense ability to schedule appointments & maintain calendars/ Multi-

line Telephone System

. Complete knowledge of supplies, equipment & service orders (inventory

control)

. Making administrative/procedural decisions/judgments; Excellent

problem solving skills

. Previous School, Health, Medical Experience

Professional Experience:

Empowering Mind Resource Center (January 2010 to June 2010) Baltimore, MD

. Provided administrative/personal support such as organizing

email,mail,bills; answering phones, liaison to clients & other staff;

preparing for, scheduling, & coordinating business and social

meetings/events/appointments; Running errands; Executive Assistant.

NaCircle Entertainment LLC (2006 to August 2010) New York, NY & Baltimore,

MD

. Provided administrative/personal support such as organizing

email,mail,bills; answering phones, liaison to clients & other staff;

preparing for, scheduling, & coordinating business and social

meetings/events/appointments; Running errands; General Manager.

YMCA Front Desk/Administrative Assistant (2004 to February 2010)

Randallstown, MD

. Provided administrative/personal support such as organizing

email,mail,bills; answering phones, liaison to clients & other staff;

preparing for, scheduling, & coordinating business and social

meetings/events/appointments; Running errands; Office Manager. Admin.

For The Randallstown Sharks (Swim Team) Under Coach Ryan Jackson.

Education:

The Seton Keough High School (2006)

LIU (Music/Marketing/PR)/UMUC(Communication/Marketing/PR) (Fall 2010)

References:

Upon Request

Contact this candidate