SUMMARY: Over ** years of Quality Assurance experience, which includes:
managing internal and offshore test teams, Quality Center/Test Director
Administrator, prepared budget estimates, employee evaluations, ensure
testing is within budget and on time, facilitate the design of master test
plans, assign and manage test projects, maintain requirements traceability
metrics (RTM). Understand and adhere to SDLC (Agile or RUP). Manage and
assist in various phases of testing including: functional, user acceptance,
regression, performance and integration testing as it relates to manual
testing using Quality Center/Test Director, and have coordinated automation
testing.
EXPERIENCE:
Independence Blue Cross, Philadelphia PA
2008 - 2010
Lead Systems Test Specialist (Management)
Supervise support staff of 10
Manage the workflow of internal and offshore test team resources
Prepare project budgets (HLEs)
Ensure testing is within budget and on time
Develop and facilitate kick-off meeting presentation for large projects
Facilitate the design and development of master test plan
Maintain MS Project Plan
Coordinate and facilitate test meetings
Report statuses to upper management
Led testing efforts for assigned projects in accordance with established
testing methodology
Implement and evaluate testing procedures
Export Business Requirements into HP Quality Center (QC) for the purpose of
creating an requirement traceability metrics, and test script linkage
Implement standard setup procedures for HP QC
Led manual and automated testing efforts for applications coded in HTML,
JAVA and DB2 for Member Portal, WebMD, and FutureScript projects
Distribute test assignments to automation testers to prepare and run
scripts using WinRunner and LoadRunner testing tools
Federal Reserve Bank of Philadelphia, Philadelphia PA
1996 - 2007
Lead Quality Assurance Analyst (2000 - 2007)
Led testing effort for the following projects:
U.S. Treasury Web-Based applications (GWA and PAM)
Federal Reserve Bank - Centralize Operation Environment (COE)
FedLine - Automated Clearing House (ACH)
Utilize Rational Unified Process (RUP)
Implemented and managed test procedures
Quality Center Administrator - Setup projects, assign access rights,
generate reports, etc.
Imported requirements using Quality Center / Test Director for the purpose
of creating requirement traceability matrix
Report statuses to project manager
Attend requirement and development walk through.
Facilitated WebEx and Sametime online conferencing with utilizing
QuickPlace
Utilized Rational ClearQuest as a defect repository
Prepared training material and provide Quality Center/Test Director
training session for new hire
Performed white box and black box testing
Performed testing using Netscape and Internet Explorer Browsers
Utilize tests in the following platforms and servers: Windows XP, NT,
Websphere Application Server, Thin Clients, IBM Mainframe
Tested applications coded in the following languages: Visual Basic, COBOL,
C, JAVA, DB2
Daily operations also includes working with MS Word, Excel, PowerPoint,
Lotus Notes, and MS Project, Kronos Timekeeper
Federal Reserve Bank of Philadelphia - (continues)
Sr Quality Assurance Analyst (1996 - 2000)
Utilized Test Director testing tool for assigned projects
Performed white box and black box testing
Performed Hardware and Software Certifications.
Provide Host related technical support for the execution of message
trafficking
Performed testing using Netscape and Internet Explorer browsers
Report testing results to management
Tested applications coded in the following languages: Visual Basic, COBOL,
SmallTalk, C, DB2
Daily operations also includes working with MS Word, Excel, PowerPoint,
Lotus Notes, and MS Project, Kronos Timekeeper
SASI Inc., Bristol PA 1995 -
1996
Quality Assurance Analyst
Tested COBOL programming code against client's specifications
Installed, configured and operated gas interfaces with convenient store
Point of Sales (POS) systems
Designed and executed test scripts
Performed operations using DOS and UNIX operating systems and AutoTester
for DOS
Archdiocese of Philadelphia - Office for Development, Philadelphia PA
1989 - 1995
Office Manager
Managed and supervised daily workflow of office staff.
Prepared fiscal forecast, and generated monthly financial reports
Performed daily duties using the: MS-Excel, Harvard Graphics, WordPerfect
EDUCATION:
Bachelor of Applied Science - Management Information Systems
Rowan University of New Jersey, Glassboro, NJ
COMPUTER SKILLS:
Platforms: nTier,, Windows 2007, 2000, XP, NT, Unix and DOS, WebSphere
Application Server, Thin Clients, J2EE. Applications: JAVA, HTML, DB2,
Visual Basic, COBOL, SmallTalk, C, SQL, Quality Center/TestDirector,
WinRunner, Quick Test Pro, Rational Requisite Professional (ReqPro),
SharePoint, ClearQuest, MS Office Suite, Lotus Notes, MS Project,
PeopleSoft, Sametime, Quickplace, WebEx, Visio.