Customer Service Medical

Veronica Wade-NRCCS

*** ***** ****

Cell: 817-***-****

Mesquite, Texas 75149

*********@*******.***

Objective ___

Efficient-driven and detail oriented Medical Office Specialist possessing exceptional multi-tasking skills,

Problem solving abilities and team player attitude is currently seeking a challenging position in the Medical

Field.

Education & Skills

Kaplan College-Dallas Dallas, Texas 02/2010

Medical Office Specialist

1 Billing & Coding

2 Front Office Medicare

3 CMS-1500 Form

4 Vital signs

Lincoln High School Dallas, Texas 05/1996

GED

Professional Experience ___

Digestive Health Associates Dallas, Texas 160 hours completed

Medical Office Specialist Externship

5 Patient medical insurance verification

6 Answered multi-phone line system

7 Checked patient in/out

8 Filed charts and medical records

9 Accounts receivable

Primrose @ Johnson Creek Arlington, Texas 08/2007- 04/2008

Leasing Consultant

10 Scheduled appointments for potential residents to view property

11 Data entry of new residents information into database before leasing

12 Cash handling of rent payments and misc fees

13 Processed rental applications

Veolia Transportation Dallas, Texas 11/2000 - 02/2007

Customer Service

14 Operated vehicles an assisted clients with their daily needs

15 Daily communication with dispatchers and supervisors

16 Filed reference sheet, balanced account, and updated daily reports

Hampton INN Dallas, Texas 01/1999-10/2000

Guest Service Agent

17 Registered and checked- out guest

18 Answered phones (i.e. made reservations)

19 Collected payments, balanced accounts and paid bills

20 Created an updated monthly expense reports

Crawford Technical Service Dallas, Texas 11/1991-11/1998

Assignment Clerk

21 Assigned runs to operators using schedule open run sheets and prepared daily reports

Efficiently scheduled technicians to prevent customer complains.

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